Relationship Manager

• Campaign Management
  
  

ﾧ Design/Ideation of campaigns , employees across national/local levels and refer for approvals / signoff from NHOD, zonal heads, vertical heads, finance, and marketing team.

ﾧ Plan & design communication plan for all the campaigns.

ﾧ Plan & execution for events across locations depending upon the type of campaign.

ﾧ Negotiation of best rates for all the events planned for agency & getting the same approved by NHOD / Finance.

• Stakeholder Management ( Internal / External )
  
  

ﾧ Co-ordination with internal stakeholders (verticals heads) for disseminating the MoM held at HO for alignment with business priorities.

ﾧ Providing data to other functions (finance, HR, Corp. Mktg. , PMO) regards to agency LOB.

ﾧ Plan for training, communication of new systems to internal teams.

ﾧ Co-ordinate with external stakeholders (vendor partners) to provide inputs on new systems introduced for IMD’s / employees.

• MIS & Reporting
  
  

ﾧ Plan frequency of reports, consumer of reports & formats of report.

ﾧ Review the reports for veracity randomly & suggest corrections for deviations.

ﾧ Comprehend customize report requirement by stakeholders (NHOD, zonal heads, vertical heads). Align team members to understand the requirement & review the reports / dashboards before it gets published with targeted stakeholder.

ﾧ Liaising with external vendors on planning & delivery of frequent report automations.

• IT Support & Automation
  
  

ﾧ SPOC for I-Mitra portal, EezeeTab application, Access control rights to business system.

ﾧ Do requirement gathering from internal stakeholders on revamping of legacy systems, documenting the requirement & passing it on the vendor for development of new systems.

• Campaign Management
  
  

ﾧ Design/Ideation of campaigns , employees across national/local levels and refer for approvals / signoff from NHOD, zonal heads, vertical heads, finance, and marketing team.

ﾧ Plan & design communication plan for all the campaigns.

ﾧ Plan & execution for events across locations depending upon the type of campaign.

ﾧ Negotiation of best rates for all the events planned for agency & getting the same approved by NHOD / Finance.

• Stakeholder Management ( Internal / External )
  
  

ﾧ Co-ordination with internal stakeholders (verticals heads) for disseminating the MoM held at HO for alignment with business priorities.

ﾧ Providing data to other functions (finance, HR, Corp. Mktg. , PMO) regards to agency LOB.

ﾧ Plan for training, communication of new systems to internal teams.

ﾧ Co-ordinate with external stakeholders (vendor partners) to provide inputs on new systems introduced for IMD’s / employees.

• MIS & Reporting
  
  

ﾧ Plan frequency of reports, consumer of reports & formats of report.

ﾧ Review the reports for veracity randomly & suggest corrections for deviations.

ﾧ Comprehend customize report requirement by stakeholders (NHOD, zonal heads, vertical heads). Align team members to understand the requirement & review the reports / dashboards before it gets published with targeted stakeholder.

ﾧ Liaising with external vendors on planning & delivery of frequent report automations.

• IT Support & Automation
  
  

ﾧ SPOC for I-Mitra portal, EezeeTab application, Access control rights to business system.

ﾧ Do requirement gathering from internal stakeholders on revamping of legacy systems, documenting the requirement & passing it on the vendor for development of new systems.