Records & Contracts– Systems Support- Analyst

Summary

Position Summary

Records & Contracts– Systems Support- Analyst

Do you have an aptitude for data analysis and creating positive user experiences? If so, you may be a good fit for this role. At Deloitte, we provide client services and develop new products and services to sustain competitive advantage, while managing a diverse collection of systems, processes, and functions. As a Records & Contracts (R&C) Analyst, you’ll help facilitate compliance with policies and practices related to records and contracts management by providing technology, tools and processes tailored to meet customer needs.

Work you’ll do

As a Records & Contracts (R&C) Analyst, you’ll help develop, lead, execute and monitor local and/or national R&C tasks, processes, and projects. The R&C Analyst facilitates customer-oriented and compliance-focused records and/or contracts processes, managing records and/or contracts-related risks to the Deloitte US Firm. Activities will focus on records and/or contracts management processes and projects that have an impact at all levels of the organization, resulting in improved records and/or contracts system performance, information and insights, overall cost reduction or avoidance, and continued adherence to the organization’s information security policies.

The position requires you to interact regularly with U.S. R&C team and other Enabling Areas service lines, as appropriate to provide the complex knowledge and expertise required to manage records and contracts that are critical to the operation of our business, and to the service of our clients. This position reports into Assistant Manager or Manager, under the direction of the functional leader. The responsibilities of this role may include, but are not limited to:

• Coordinate and manage assigned processes, projects, technologies, and initiatives, including identifying required actions and improvements, coordinating with R&C team to ensure compliance and to drive projects/initiatives.
• Maintain daily system health check monitoring. Participate in technology upgrade/enhancement projects and perform user acceptance testing (UATs).
• Execute research, data analysis, queries and report generation within records and/or contracts management and other related systems in support of ongoing processes and projects. Uncover trends when evaluating data and offers suggestions for process improvements.
• Maintain project documentation and standard operating procedures.
• Escalate issues, risks, and decisions to Manager, R&C leadership or other stakeholders as necessary and recommends mitigating actions.
• Accountable and responsible for compliance with external requirements and internal policies and practices pertaining to records retention and/or contracts management.
• Develop solutions, documentation, materials and recommendations to enable the implementation and success of assigned records and/or contracts management processes/projects.
  
  

The team

The R&C team consists of an integrated, cross-functional group of team members, with every role critical to our successful project delivery. R&C partners with each Deloitte business to facilitate compliance with policies and practices related to records and contracts by providing technology, tools and processes tailored to meet their needs. We also play a key role in coordinating with the Office of General Counsel for document preservation requests. The team works closely with stakeholders in developing new processes and collaborates to enhance existing operations.

Qualifications

Required

• Bachelor’s degree
• 2 to 5 years relevant work experience
• Advanced Microsoft Office skills
• Excellent verbal and written skills in English
• Excellent customer service skills, including active listening, professionalism and responsiveness
• Ability to work well with other team members both in India & US
• High level of attention to detail for reliable accuracy
• Adaptive to changes in technology and evolving business needs
  
  

Preferred

• Ability to analyze data and establish strategic insights
  
  

How you’ll grow

At Deloitte, we’ve invested a great deal to create a rich environment in which our professionals can grow. We want all our people to develop in their own way, playing to their own strengths as they hone their leadership skills. And, as a part of our efforts, we provide our professionals with a variety of learning and networking opportunities —including exposure to leaders, sponsors, coaches, and challenging assignments to help accelerate their careers along the way. No two people learn in exactly the same way. So, we provide a range of resources including live classrooms, team-based learning, and eLearning.

DU: The Leadership Center in India, our state-of-the-art, world-class learning Center in the Hyderabad offices is an extension of the Deloitte University (DU) in Westlake, Texas, and represents a tangible symbol of our commitment to our people’s growth and development. Explore DU: The Leadership Center in India

Benefits

At Deloitte, we know that great people make a great organization. We value our people and offer employees a broad range of benefits. Learn more about what working at Deloitte can mean for you.

Deloitte’s culture

Our positive and supportive culture encourages our people to do their best work every day. We celebrate individuals by recognizing their uniqueness and offering them the flexibility to make daily choices that can help them to be healthy, centered, confident, and aware. We offer well-being programs and are continuously looking for new ways to maintain a culture that is inclusive, invites authenticity, leverages our diversity and where our people excel and lead healthy, happy lives. Learn more about Life at Deloitte.

Corporate citizenship

Deloitte is led by a purpose: to make an impact that matters. This purpose defines who we are and extends to relationships with our clients, our people, and our communities. We believe that business has the power to inspire and transform. We focus on education, giving, skill-based volunteerism, and leadership to help drive positive social impact in our communities. Learn more about Deloitte’s impact on the world.

Work Timings: 2:00 PM to 11:00 PM (Open to work in staggered shift)

Location: Hyderabad, India

Our purpose

Deloitte’s purpose is to make an impact that matters for our people, clients, and communities. At Deloitte, purpose is synonymous with how we work every day. It defines who we are. Our purpose comes through in our work with clients that enables impact and value in their organizations, as well as through our own investments, commitments, and actions across areas that help drive positive outcomes for our communities.

Our people and culture

Our inclusive culture empowers our people to be who they are, contribute their unique perspectives, and make a difference individually and collectively. It enables us to leverage different ideas and perspectives, and bring more creativity and innovation to help solve our clients' most complex challenges. This makes Deloitte one of the most rewarding places to work.

Professional development

At Deloitte, professionals have the opportunity to work with some of the best and discover what works best for them. Here, we prioritize professional growth, offering diverse learning and networking opportunities to help accelerate careers and enhance leadership skills. Our state-of-the-art DU: The Leadership Center in India, located in Hyderabad, represents a tangible symbol of our commitment to the holistic growth and development of our people. Explore DU: The Leadership Center in India .

Benefits To Help You Thrive

At Deloitte, we know that great people make a great organization. Our comprehensive rewards program helps us deliver a distinctly Deloitte experience that helps that empowers our professionals to thrive mentally, physically, and financially—and live their purpose. To support our professionals and their loved ones, we offer a broad range of benefits. Eligibility requirements may be based on role, tenure, type of employment and/ or other criteria. Learn more about what working at Deloitte can mean for you.

Recruiting tips

From developing a stand out resume to putting your best foot forward in the interview, we want you to feel prepared and confident as you explore opportunities at Deloitte. Check out recruiting tips from Deloitte recruiters.

Requisition code: 301046