Quality Assurance Analyst

About Us

Zelis is modernizing the healthcare financial experience in the United States (U.S.) across payers, providers, and healthcare consumers. We serve more than 750 payers, including the top five national health plans, regional health plans, TPAs and millions of healthcare providers and consumers across our platform of solutions. Zelis sees across the system to identify, optimize, and solve problems holistically with technology built by healthcare experts – driving real, measurable results for clients.

Why We Do What We Do

In the U.S., consumers, payers, and providers face significant challenges throughout the healthcare financial journey. Zelis helps streamline the process by offering solutions that improve transparency, efficiency, and communication among all parties involved. By addressing the obstacles that patients face in accessing care, navigating the intricacies of insurance claims, and the logistical challenges healthcare providers encounter with processing payments, Zelis aims to create a more seamless and effective healthcare financial system.

Zelis India plays a crucial role in this mission by supporting various initiatives that enhance the healthcare financial experience. The local team contributes to the development and implementation of innovative solutions, ensuring that technology and processes are optimized for efficiency and effectiveness. Beyond operational expertise, Zelis India cultivates a collaborative work culture, leadership development, and global exposure, creating a dynamic environment for professional growth. With hybrid work flexibility, comprehensive healthcare benefits, financial wellness programs, and cultural celebrations, we foster a holistic workplace experience. Additionally, the team plays a vital role in maintaining high standards of service delivery and contributes to Zelis’ award-winning culture. 

Position Overview

Quality Assurance Analyst will deliver the highest levels of quality to a suite of software products for the Zelis Claims team. The Quality Assurance Analyst will be involved in design, development and execution of system tests covering a number of Zelis healthcare revenue cycle management products.

The Quality Assurance Analyst will deliver the highest levels of quality to a suite of software products for the Zelis Claims team. The Quality Assurance Analyst will be involved in design, development and execution of system tests covering a number of Zelis healthcare revenue cycle management products.

The Position Will Primarily Focus On Creating Test Cases For Automation Of Manual Processes, Data Validation And Development Of Testcases. The Quality Assurance Analyst Will Participate In All Aspects Of The Software Development Lifecycle (SDLC) To Include

• Collaboration with analysts in gathering requirements and test case design to ensure adequate coverage for new feature development
• Partnering with software developers to facilitate a clear understanding of acceptance criteria and QA expectations
• Creating and designing testcases that will be used by the Automation team to build automation scripts
• Performing manual testing of work that’s not deemed possible or important to automate
• Automating system regression execution and regression data collection
• Testing products that delivers on a SaaS basis through the web built using the Microsoft .NET Stack (Windows, Microsoft SQL Server, C#).
• Developing in depth understanding of the Zelis product portfolio to assist with defect prioritization.
• Performing root cause analysis for software and data defects to include aiding to implement process changes to ensure a continuous improvement.
• Liaison between operations, regulatory analysts and R&D
  
  

Required Experience

• Minimum 5-7+ years’ manual/automation software quality assurance experience
• Experience with QA methodologies and API testing tools (Postman, SoapUI etc).
• Experience with Agile and SDLC methodologies
  
  

Preferred Skills

• Testing cloud native products experience helpful
• Experience with software development using Agile methodologies preferred
• Experience in API testing, validating JSON and XML payloads preferred
• Familiarity with Selenium, Playwright, etc.
• Good understanding of relational databases in general and Microsoft SQL Server specifically.
• Working knowledge of Java or any programing language.
• Familiarity with Atlassian tools (Jira, Bitbucket, Confluence).
• Working knowledge of Git based version control systems.
• Working knowledge of large data sets highly desired.
• Coordination of benefits, and/or Health care revenue cycle knowledge is plus.
• EDI (835 & 837) claims testing and understanding health care claims pricing.
• BA/BS in Computer Science preferred.