Quality Manager

Job Description

As a Quality Manager, you will be accountable for defining, maintaining, and monitoring KPIs in alignment with stakeholders, helping to set yearly and monthly targets, and developing PowerBI dashboards. This role involves ensuring data accuracy and granularity, publishing monthly actuals, and creating scorecards & PowerBIs for the organization. Additionally, the person will also update the CNS measurement process in accordance with TL9000 standards, manage the monthly quality cycle, oversee the removal of obsolete products, and help with external audits to ensure compliance with quality requirements.

How You Will Contribute And What You Will Learn

• Define and maintain a comprehensive list of KPIs (Tier 0/1/2) in line with all stakeholders (Business Units, Quality, Domain, NBR).
• Set and monitor yearly and monthly KPI targets.
• Develop and manage PowerBI dashboards for CNS-Quality, integrating portfolio KPIs and targets.
• Publish monthly actuals per Business Group/Business Unit/Domain and prepare various reporting presentations.
• Manage dataflows and ensure synchronization with CNS Quality PowerBI.
• Update the Business unit's measurement process in accordance with TL9000 standards.
• Set yearly and monthly targets and manage the monthly reporting cycle (SFQ, IB, data validation, publication to TIA, publication of actuals vs. targets, advisories).
• Manage the removal of obsolete products from the portfolio.
  
  

Key Skills And Experience

You have:

• 5+ Years of relevant experience with a Bachelor's degree in engineering
• Strong ability to define, maintain, and monitor KPIs in line with various stakeholders.
• Proficiency in developing and managing PowerBI dashboards.
• In-depth knowledge of TL9000 standards and quality measurement processes.
• Strong organizational and project management skills to oversee the integration of new reporting organizations and product moves.
• Proficiency in using data management tools and software, particularly PowerBI.
  
  

It would be nice if you also had:

• Familiarity with Salesforce and release portals for detailed data analysis.
• Experience in automating data processes to improve efficiency and accuracy.
  
  

About Us

Come create the technology that helps the world act together

Nokia is committed to innovation and technology leadership across mobile, fixed and cloud networks. Your career here will have a positive impact on people’s lives and will help us build the capabilities needed for a more productive, sustainable, and inclusive world.

We challenge ourselves to create an inclusive way of working where we are open to new ideas, empowered to take risks and fearless to bring our authentic selves to work

What we offer

Nokia offers continuous learning opportunities, well-being programs to support you mentally and physically, opportunities to join and get supported by employee resource groups, mentoring programs and highly diverse teams with an inclusive culture where people thrive and are empowered.

Nokia is committed to inclusion and is an equal opportunity employer

Nokia has received the following recognitions for its commitment to inclusion & equality:

• One of the World’s Most Ethical Companies by Ethisphere
• Gender-Equality Index by Bloomberg
• Workplace Pride Global Benchmark
  
  

At Nokia, we act inclusively and respect the uniqueness of people. Nokia’s employment decisions are made regardless of race, color, national or ethnic origin, religion, gender, sexual orientation, gender identity or expression, age, marital status, disability, protected veteran status or other characteristics protected by law.

We are committed to a culture of inclusion built upon our core value of respect.

Join us and be part of a company where you will feel included and empowered to succeed.

About The Team

As Nokia's growth engine, we create value for communication service providers and enterprise customers by leading the transition to cloud-native software and as-a-service delivery models. Our inclusive team of dreamers, doers and disruptors push the limits from impossible to possible.