Project Program Management Advisor
NTT DATA North America
Date: 1 day ago
City: Chennai, Tamil Nadu
Contract type: Full time
Role Summary
We are seeking a highly skilled Project/Program Management Advisor to lead analytics-driven transformation initiatives across our organization. This role requires data analysis as a core capability, combined with strong experience in business process improvement, Lean Six Sigma methodologies, process mining, client engagement, and project/program management. The Advisor will serve as both a strategist and hands-on leader, ensuring delivery excellence, measurable business outcomes, and a culture of continual improvement.
Key Responsibilities
Data Analysis & Insights (Must-Have)
Education
We are seeking a highly skilled Project/Program Management Advisor to lead analytics-driven transformation initiatives across our organization. This role requires data analysis as a core capability, combined with strong experience in business process improvement, Lean Six Sigma methodologies, process mining, client engagement, and project/program management. The Advisor will serve as both a strategist and hands-on leader, ensuring delivery excellence, measurable business outcomes, and a culture of continual improvement.
Key Responsibilities
Data Analysis & Insights (Must-Have)
- Analyze complex datasets to uncover insights, risks, and opportunities that inform program strategy.
- Develop KPIs, dashboards, and scorecards to monitor program health, efficiency, and outcomes.
- Apply statistical analysis and predictive modeling to forecast performance and resource needs.
- Lead initiatives to streamline and optimize processes using Lean Six Sigma Black Belt frameworks.
- Apply process mining tools (Celonis, UiPath Process Mining, Signavio) to identify inefficiencies and recommend improvements.
- Drive a culture of continuous improvement across program delivery.
- Oversee large, complex programs, ensuring delivery within scope, time, and budget.
- Establish governance frameworks, risk management practices, and communication cadences.
- Mentor project managers and ensure best practices in planning, execution, and reporting.
- Act as a trusted advisor to senior stakeholders and clients, aligning initiatives with strategic priorities.
- Translate business needs into actionable project/program roadmaps.
- Present insights, recommendations, and outcomes to leadership in an executive-ready format.
- Shape project and program strategies by embedding data-driven decision-making.
- Influence technology and business stakeholders on the adoption of innovative analytics and process improvement practices.
- Partner with Finance and Operations teams to validate ROI and track program benefits realization.
Education
- Bachelor’s degree in Business, Engineering, Statistics, or related field (required).
- Master’s degree (MBA, MS in Analytics/Operations, or equivalent) preferred.
- Certifications:
- Lean Six Sigma Black Belt (mandatory)
- PMP/PRINCE2, Agile/Scrum Master (preferred)
- Process Mining certification (desirable)
- 8 + years of professional experience, with a strong focus on program/project management and business transformation.
- Proven ability to deliver data-driven insights using SQL, Excel, Python/R, or BI tools (Power BI, Tableau).
- Experience leading cross-functional programs with measurable cost, quality, or efficiency improvements.
- Hands-on experience with process mining tools to diagnose and improve performance.
- Demonstrated success in client-facing advisory roles with senior leadership engagement.
- Background in BPS/outsourcing, shared services, or consulting desirable.
- Strong analytical, statistical, and problem-solving skills.
- Expertise in business process improvement and transformation methodologies.
- Proficiency in project/program management best practices and governance.
- Excellent stakeholder management and executive communication skills.
- Ability to influence, negotiate, and drive adoption across diverse teams.
- Strategic thinker with hands-on execution capabilities.
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