Program Manager

The Program Manager will be responsible for managing a national /state level eGovernance program (s) in close association with the eGov leadership and associated ecosystem. S(he) will be the face of eGov for the Program and will be the first point of contact for Govt stakeholders and implementation partners. This position will be based in Bangalore and with occasional travel. The position will be reporting to the Associate Director - Program Management.

Key Responsibilities

The responsibilities of this position include but are not limited to:

• Program Management:
• S(he) will be responsible for planning and managing all the program and implementation aspects for smooth functioning of the program.
• Manage the delivery of all the workstreams – Product, Engineering, Partnerships, Implementation, Policy, etc.
• Keep a track of key milestones/deliverables and anticipate issues that need resolution and ensure that the overall effort is on the path to success and call out potential risks, and drive mitigation/ resolution in a timely manner.
• Be the first point to manage relevant program interactions and escalations.
• Drive adoption of the program with the government partner.
• Stakeholder/Relationship Management:
• Maintain relationships and communications with the stakeholders from the government (officials) and partner organizations.
• S(he) will be the first point of contact for major stakeholders in the engagement.
• S(he) will ensure that a cadence of meetings and interactions are maintained between eGov and major stakeholders for effective program governance.
• Able to look for convergence opportunities within the government and provide ideas to solve complex societal problems jointly.
• Product Solutioning:
• Understand the functions of all the modules that eGovernments Foundation has to offer to samaj, sarkar, and bazaar stakeholders .
• Understand the key challenges of the end-user through primary and secondary research and assist the partners in building solution strategies.
• Government Partner Engagement:
• Liaison with the national /state level program, implementation, technical teams and PMU to streamline operations of the program.
• Provide programmatic updates and guidance on next steps of the program.
• S(he) will also be responsible for evangelizing the program to a larger ecosystem for wider adoption.
• Advocacy:
• Prepare presentations, progress reports, other artifacts as and when required.
• Collate stories of change from the ground and evangelize across partners and media for wide reach.
  
  

Requirements

• 8 to 10 years in Program Management roles, preferably in the IT or Social Sectors with 3+years’ experience managing ERP/CRM/egovernance project / program implementations with expertise in Project Management Methodologies. Prior experience in technology driven projects will be preferred .
• A degree in engineering or related field(s) required; post-graduate degree in management, public policy, rural/urban management, engineering or related field(s) will be preferred.
• Detail-oriented in program planning & execution including scope & requirements management, collaboration with partners, communications plans, & risk management etc.
• Excellent writing and presentation skills (ability to communicate complex ideas in a meaningful way).
• Excellent client relationship and expectation management skills.
• Strong interpersonal skills and comfortable leading without authority.
• Rigorous Program Monitoring, Reporting & escalation to steering committee.
• Keenness and/or experience of working with the government is desirable. Prior exposure to the public sector, development sector, or consulting is desirable.
• Ability to handle large scale programs and handle multiple stakeholders simultaneously.
• Strong analytical and problem-solving skills - Knowledge of Microsoft Office (Word, PowerPoint and excel).
• Consulting/ government projects experience will be a plus
  
  

Benefits

• Career Advancement
• Skill Development
• Medical Insurance Coverage
• Fun At Work