Product Manager I
Swiggy
Date: 2 weeks ago
City: Bengaluru, Karnataka
Contract type: Full time
Job Title: Product Manager 1 : Delivery partner experience
Location: Bangalore
Experience: 2-3 years
About The Role
We are looking for a Product Manager 1 to join our Delivery Partner Product team. You will work on one of the most critical parts of our ecosystem: the driver app experience. From defining the delivery partner journey on every order to identifying levers for engagement, trust, and governance, your work will impact the lives of lakhs of delivery partners across the country.
You’ll be building platform level solutions that span across business lines – food delivery, Instamart,– and help make Swiggy the most driver-friendly platform out there.
What will you get to do here?
Location: Bangalore
Experience: 2-3 years
About The Role
We are looking for a Product Manager 1 to join our Delivery Partner Product team. You will work on one of the most critical parts of our ecosystem: the driver app experience. From defining the delivery partner journey on every order to identifying levers for engagement, trust, and governance, your work will impact the lives of lakhs of delivery partners across the country.
You’ll be building platform level solutions that span across business lines – food delivery, Instamart,– and help make Swiggy the most driver-friendly platform out there.
What will you get to do here?
- Own and improve the end-to-end delivery partner order experience – from assignment to drop.
- Identify key engagement and retention opportunities for driver partners; run experiments to move the right metrics.
- Work across teams to build trust at scale with driver partners – through feedback loops, governance frameworks, and clear communication.
- Design and roll out cross-business line features that serve partners on food delivery, hyperlocal delivery, and more.
- Drive data-informed product decisions using qualitative feedback, metrics, and operational inputs.
- Partner with design, engineering, analytics, operations, and business teams to bring scalable products to life.
- Minimum 2 years of experience as a product manager, preferably in consumer apps, growth, or logistics/supply chain.
- Ability to think from first principles and understand user behavior deeply – especially for a blue-collar audience.
- Strong execution mindset – able to manage ambiguity, drive alignment, and ship fast.
- Analytical orientation – familiarity with data tools like SQL or dashboards is a plus.
- Excellent communication and stakeholder management skills.
- Experience working on gig worker or blue-collar platforms.
- Exposure to driver, delivery, or operations-focused apps.
- Prior experience in trust, safety, or governance-related initiatives.
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