Product Manager

Company Overview

NetCom Learning is a premier provider of IT and business skills training, serving individuals and organizations worldwide. We offer a comprehensive range of training solutions tailored to meet the evolving needs of professionals and businesses in today's rapidly changing technology landscape.

Role Overview

We are seeking a dynamic and detail-oriented Product Manager with 2–3 years of experience to lead and manage the lifecycle of certification-based training products, particularly focused on AI Certs and Cisco technologies. The ideal candidate will have a strong understanding of the certification ecosystem, a passion for innovation, and the ability to drive strategic growth through data-driven decision-making and cross-functional collaboration. This role involves working closely with vendor managers and sales engineers to expand our certification portfolio and drive business outcomes.

Key Responsibilities

• Manage and maintain accurate course, product, and certification data within the CMS, including details such as books, labs, and related resources.
• Integrate AI tools (e.g., ChatGPT, Copilot, etc.) to enhance product design, learner engagement, and automation processes.
• Collaborate with vendor managers to strengthen relationships and explore partnership opportunities.
• Collaborate with Sales Engineers and the Sales Team to align offerings with market demand, support sales queries, and join client calls when necessary.
• Oversee full course lifecycle management—from launch to retirement.
• Develop SEO-friendly meta descriptions and support the discovery of courses.
• Maintain and update the Master Course List and Pricing Sheet in coordination with Vendor Managers.
• Design learning roadmaps aligned with vendor goals and evolving industry trends.
• Work closely with Marketing to promote learning paths, develop content, and drive course visibility through various channels.
• Align course schedules with strategic objectives and ensure timely publication on NetCom and vendor platforms.
• Analyze enrollment data and generate reports to support revenue and learner growth targets.
• Conduct competitor research to identify gaps and recommend enhancements to course offerings.
• Coordinate with internal teams—Sales, Marketing, Operations, and Instructors—to ensure cross-functional alignment and leverage expertise for strategic initiatives.
• Attend vendor enablement sessions and share insights with internal stakeholders.
  
  

Skills & Competencies

• 2-3 years of experience in the relevant industry/Edtech Industry
• Good understanding of AI tools and applications in a business/product environment.
• Proficiency with CMS tools, Excel, and reporting platforms
• Ability to work cross-functionally and manage multiple priorities
• Exposure to or hands-on experience with Cisco certifications (e.g., CCNA, CCNP) and AI-related certifications (e.g., Azure AI, AWS AI, Google AI).
• Strong analytical, communication, and project management skills.
• Experience with Agile methodologies is a plus.
• Bachelor’s degree in computer science, Engineering, Business, or a related field (MBA is a plus).