Product Designer:Labs(0 to 1)

Who are we?

Whatfix is a leading global B2B SaaS organization and the largest pure-play enterprise digital adoption platform solution provider.

Utilizing GenAI technology, Whatfix enhances all stages of software deployment with application simulation, product analytics, and digital adoption, driving business outcomes such as increased revenue win rates, cost reduction, risk compliance, enhanced productivity, and improved user experience.

About the Role

As a Product Designer with a focus on zero to one products, you’ll play a pivotal role in shaping the future of our next-generation offerings. You will be responsible for designing new products from the ground up, taking them from conceptualization through to launch. Working closely with cross-functional teams, including engineering, product management, and marketing, you will turn abstract ideas into tangible, user-centered solutions.

Key Responsibilities:

• Lead Design from Concept to Execution: Collaborate with Lab product teams to define the vision, strategy, and design solutions for new, innovative products.
• User-Centered Design: Conduct user research, create user personas, and lead UX/UI design efforts to ensure the product delivers an exceptional user experience.
• Prototype Development: Develop low- to high-fidelity prototypes that help validate concepts and iterate based on feedback.
• Collaborate Across Teams: Partner closely with user research, engineers, product managers, product marketing and other stakeholders to ensure design solutions are technically feasible and aligned with business goals.
• Contribute to Product market fit: Contribute to rapidly exploring different product offerings and test with various target markets to identify fit.
• Solve Complex Problems: Tackle ambiguous design challenges with a strategic, user-first mindset.
• Continuous Improvement: Iterate rapidly based on user feedback, testing, and analytics to fine-tune products before launch.

What We’re Looking For:

• Experience: minimum of 4 years of experience in product design, with a proven track record of designing zero to one product (experience working on new ventures, startups, or new product lines is a big plus).
• Design Skills: Expertise in UX/UI design, wireframing, prototyping, and user research. Familiarity with Figma.
• Innovative Mindset: Ability to think outside the box, challenge the status quo, and solve complex design problems.
• User-Centered Approach: Strong understanding of user-centered design principles and a passion for creating intuitive, seamless experiences.
• Collaboration & Communication: Strong communication and collaboration skills with the ability to articulate design decisions, and advocate for the end user.
• Advocate & Influence: Confidently advocate for for the user based on data and constructively challenge senior leadership with well-supported arguments
• Agility: Ability to thrive in fast-paced, startup-like environments where ambiguity is the norm.

#LI- #Onsite role

Shift Time: 10 AM to 7 PM