Process Manager

eClerx


Date: 1 week ago
City: Coimbatore, Tamil Nadu
Contract type: Full time
Job Description

Key Responsibilities

Technical & Automation Expertise

  • Lead system integrations related to InDesign and other design workflow tools.
  • Develop and implement automation scripts (e.g., JavaScript, AppleScript, or ExtendScript) to optimize production workflows.
  • Ensure best practices in template structuring, data merging, and variable content management.

Project & Client Management

  • Serve as the primary liaison between the client and internal teams, ensuring clear communication and timely project execution.
  • Understand client requirements, translate them into actionable plans, and align deliverables with business goals.
  • Provide technical guidance and training to team members on automation and integration best practices.
  • Monitor project timelines, identify bottlenecks, and implement solutions to improve efficiency.

Quality & Process Improvement

  • Evaluate existing workflows and recommend process enhancements for greater efficiency and accuracy.
  • Establish quality control measures to minimize errors and improve deliverable consistency.
  • Stay up-to-date with industry trends and advancements in automation, scripting, and design technology.

Required

Qualifications & Skills

  • 10+ years of experience in Adobe InDesign with expertise in automation, scripting, and system integrations.
  • Proficiency in InDesign scripting languages (JavaScript, AppleScript, ExtendScript, or GREP) is added advantage
  • Experience with database-driven publishing, XML workflows, and template-based design automation.
  • Strong project management skills with experience handling client communication and team coordination.
  • Ability to troubleshoot technical issues and develop scalable solutions for workflow optimization.

Preferred

  • Experience in a high-volume production environment with automated publishing needs.
  • Familiarity with other Adobe Creative Suite applications (Illustrator, Photoshop, Acrobat) and design-related automation tools.
  • Knowledge of workflow automation software such as InDesign Server, EasyCatalog, or similar solutions.
  • Strong analytical and problem-solving skills with a focus on process improvement.

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