Process Lead - Procurement Operations

GEP Worldwide


Date: 2 weeks ago
City: Coimbatore, Tamil Nadu
Contract type: Full time


  • Manage and own operation performance – SLA, quality compliance and utilization.
  • Responsible for goal setting for performance period. Track performance to annual goals.
  • Identifies and implements continuous improvement project to reduce cycle time and increase

efficiency

  • Coach/mentor teamon client specific processes and ensures training material is up to date
  • Manages and owns team attrition and motivates team to exceed SLAs
  • SME for entire Purchase-to-Pay process
  • Supports on company capability development
  • Publish/monitor and review operational reporting
  • Support transition Req-2-Pay processes for new clients
  • Ensure process documents are updated and accurate. Maintain approved process document in

approved SharePoint/share drive

  • Responsible for all internal requirements (HR activities, Billing activities) being completed on time

What You Should Bring

  • In depth knowledge of purchase to pay processes, procurement management and best practices
  • Extensive Order Processing / Invoice Processing Experience
  • Excellent communication and follow up skills
  • Client Management experience
  • People management experience (team of 8-10 members)
  • Should be able to independently manage escalations
  • Expert in P2P end user functionality
  • SLA monitoring and reporting
  • Project Management Skills
  • Relevant P2P Expereince of atleast 5 years
  • Client and People Management expereince
  • Analytical thought process

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