Payroll Analyst - Australian Payroll

At Jacobs, we're challenging today to reinvent tomorrow by solving the world's most critical problems for thriving cities, resilient environments, mission-critical outcomes, operational advancement, scientific discovery and cutting-edge manufacturing, turning abstract ideas into realities that transform the world for good.

Your impact

• Payroll Processing – processing new hires, employee changes, terminations, processing hours and pay for all employees, completing appropriate documentation and checklists accurately and timely.
• Payroll Audits – finalize and balance payroll totals using internal tools, perform all necessary reviews and audits to reports produced by outsourced vendors, such us Gross to Net, payment reports, etc.
• Internal Payroll Audits – gather payroll data for internal and client audits.
• Reporting – run payroll related reports to support the needs of departments and customers.
• Customer Service – provide a consistently high-level of customer service and manage escalated cases and service requests within the SLA requirements. Partner with HR/Accounting/Benefits & Compensation/Tax Department and managers/supervisors to ensure that a strong business relationship is maintained.
• Process Documentation/Training – create/update process documentation to include work instructions and process flows. Assess current processes to streamline and gain efficiencies.
• Knowledge – knowledge of end-to-end transactions, including highly technical and complex payrolls. Research and find creative solutions to solve payroll issues in an increasingly changing environment.
• Teamwork – support other team members to mentor and coach. Participate in team and company initiatives to support the “we” mentality vs. “I”. Work collectively as a team to ensure that we meet our monthly metric goals of processing with minimal errors, worked performed with SLA timeframes and positive employee feedback.
• Perform other job-related duties as assigned.
  
  
  

We value collaboration and believe that in-person interactions are crucial for both our culture and client delivery. We empower employees with our hybrid working policy, allowing them to split their work week between Jacobs offices/projects and remote locations enabling them to deliver their best work.

Here's what you'll need

• Fluency in English, verbal and written.
• 4+ years of global end-to-end payroll experience, with companies having 1,000+ employees, preferably utilizing a major ERP system (Oracle would be a strong plus).
• Experience in handling Australian payroll is a must; managing multiple payrolls (including New Zealand) will be an advantage.
• Intermediate software skill and experience with Microsoft Excel, including pivots, lookups, filtering, and sorting.
• Ability to multi-task and re-prioritize on demand.
• Self-paced, independent worker with a strong sense of accountability. Required minimal supervision.
• Strong organizational skills and attention to detail.