Order Processing Support

Join us in pioneering breakthroughs in healthcare. For everyone. Everywhere. Sustainably.

Our inspiring and caring environment forms a global community that celebrates diversity and individuality. We encourage you to step beyond your comfort zone, offering resources and flexibility to foster your professional and personal growth, all while valuing your unique contributions.

Advises and oversees customer inquiries and orders with the aim to increase customer satisfaction by accurate and on- schedule customer supply and to ensure business and sales success.

The Job

In this important and rewarding role, the Order Management team Specialist will see that sold equipment booked in unity and SAP correctly and is delivered on time to the site for rigging and installation, Revenue and cost are booked, and invoices are created.

Duties & Responsibilities

• Responsible for the order processing of India and Territory
• Order screening before booking, entering sales orders information into Sales force and SAP system
• Review received purchase orders/contracts based on internal guidelines
• Independent and timely order processing of incoming orders including billing
• Coordination of delivery dates with the Production Planning, Logistic& Organize and initiate the transportation of the equipment
• Department, and Project Management
• Close cooperation with the Area Sales Managers and Project Managers and Finance
• Independent preparation of the necessary export documents
• Application/creation/control of certificates of origin, shipper’s declaration, L/Cs, Coordinates for Letter of credit
• Full responsibility for sales orders to comply with VMS/SHS procedures/compliance rules and facilitate the HQ approval process
• Preparing and sending correspondence and invoices to the customers , Control and approve company external supplier’s and subcontractor’s invoices
• Main contact for export and customs issues
• Participation in international cross-functional projects
• Coordinate with Internal and external stakeholders
• Coordinate backlog activities (purchase orders, delivery schedule, etc) according to contractual terms and coordinate with necessary internal resources, in order to ensure the delivery of VMS equipment to the customer site in the most efficient manner within the agreed timescales.
• Organize and initiate the transportation of the equipment and issue all the necessary shipping documents.
• Full responsibility for sales orders to comply with VMS procedures and facilitate the HQ approval process.
  
  

Qualifications, Skills, Experience & Attributes

ESSENTIAL (minimum requirements, for interview):

• Commercial school degree or equivalent.
• Experience and good knowledge of SAP and MS Office applications; knowledge of Salesforce CRM
• Strong experience gained by work experience in sales support; processing orders, administration or similar roles.
• Understanding of international shipping and transportation regulations
• Good planning and organization skills.
• Experience in a customer focused role.
• Experience in project coordination activities (orders: from order receipt to delivery / acceptance)
• Fluent in English.
• Good team player, open minded
• Work Experience of 1-3 years Exports, Logistics, or similar
  
  

Who we are: We are a team of more than 73,000 highly dedicated Healthineers in more than 70 countries. As a leader in medical technology, we constantly push the boundaries to create better outcomes and experiences for patients, no matter where they live or what health issues they are facing. Our portfolio is crucial for clinical decision-making and treatment pathways.

How we work: When you join Siemens Healthineers, you become one in a global team of scientists, clinicians, developers, researchers, professionals, and skilled specialists, who believe in each individual’s potential to contribute with diverse ideas. We are from different backgrounds, cultures, religions, political and/or sexual orientations, and work together, to fight the world’s most threatening diseases and enable access to care, united by one purpose: to pioneer breakthroughs in healthcare. For everyone. Everywhere. Sustainably.

To find out more about Healthineers’ specific businesses, please visit our company page here.

As an equal opportunity employer, we welcome applications from individuals with disabilities.

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