Operations Specialist – L1

PE-backed start-up, DoseSpot is a dynamic and innovative leader in the electronic prescribing software market, and its subsidiary, pVerify, is an industry leading insurance verification solution. We are on a hyper-growth curve at the intersection of the software and healthcare industries. We need great team members to capitalize on these opportunities and improve the healthcare experience for patients and doctors alike. DoseSpot and pVerify have an exciting opportunity to join a fun and growing team, benefit from strong market tailwinds, and be part of an exciting opportunity to ensure mission-critical prescriptions and verifications are delivered on time and without error.

About the Role:

We are seeking a detail-oriented Operations Specialist – L1 to join our team. In this role, you will be responsible for completing data entry processes to ensure accurate and timely delivery of eligibility verification data to pVerify clients in compliance with organizational standards. You will work closely with your team and other departments to optimize workflow processes and support operational goals.

Key Responsibilities:

• Data Entry and Auditing: Accurately enter, audit, and update eligibility data to provide clients with the necessary insurance verification information to support daily appointments and revenue cycle activities.
• Data Analysis: Analyze data trends and patterns to proactively identify and surface product issues or process optimization opportunities to increase efficiency.
• Reporting: Generate and distribute eligibility reports for clients within expected turnaround times.
• Documentation: Assist in maintaining comprehensive documentation of workflow processes to ensure clarity and consistency.
• Collaboration: Contribute to cross-functional projects, including with clients and client-facing teams, to gather data requirements and provide eligibility verification data support.
  
  

Qualifications:

• Bachelor’s degree or equivalent experience in life sciences, healthcare, or similar field
• Proficiency in written and spoken English
• Proficient use of Microsoft Office Suite
• Proven experience and comfort with data entry and auditing with excellent attention to detail
• Strong communication and interpersonal skills with a proactive attitude
• Schedule flexibility, role is aligned with India day shift
• Experience with reviewing and analyzing EDI 270 / 271 files preferred
• Familiarity with US healthcare revenue cycle processes and best practices a plus
  
  

DoseSpot is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.