Online Analyst - Adv

Job Summary

The team works on keeping Maps Data current and reflective of real world changes They work on issues submitted by end users of Maps or test the location results of user queries submitted via Web Search or Maps interface

The Mapping CityCountry Expert will be responsible for high impact work in improving transit data and providing country specific expertise The CityCountry Expert will be responsible for developing and maintaining transit data pipelines and establishing the ground truth in the c

Responsibilities

The team works on keeping Maps Data current and reflective of real world changes They work on issues submitted by end users of Maps or test the location results of user queries submitted via Web Search or Maps interface

The Mapping CityCountry Expert will be responsible for high impact work in improving transit data and providing country specific expertise The CityCountry Expert will be responsible for developing and maintaining transit data pipelines and establishing the ground truth in the citycountry they work and also the consultant of

the Country for any TransitMicro mobility projects

Role Responsibilities as CityCountry Expert

Consultant

Communicating with internal stakeholder teams and external companies to achieve project goals

Provide input to create citycountry specific policy to existing general transit related policy The citycountry

expert works to apply existing Mapping policies to their specific city country providing insights into local

transittraffic laws landmarks and key mapping features

Consulting on Urban transit system and Multi modal including Micro mobility Walking

Review of mapping operations issues for quality checks related to specific citycountries of expertise

Point of contact for mapping operations countryspecific questions

Document and analyze the information needs of the product improvement for client and facilitate to

deliver appropriate solutions

Perform market comparison analysis of the features data or issues related to local transit

Proactively suggest improvements to the data management platform and also Identify transit user

expectations data gaps and provide insights to the product team

Provide inputs to productpartnerships teams regarding local transportation modes and growth opportunities

Act as a CountryRegional Transit POC for internal and external teams

Understand the background priority and impact of the request and also communicate effectively with

program managers stakeholders on the ask timeline and priority

Data Management

1 Data acquisition and quality

Create city level transit data modeling policies based on market needs and local regulations

Leverage familiarity with localregional urban transit systems and expertise to Identify patterns and

systematic data problems or gaps in transit data and make changes in the data model to improve and

solve the issues

Make necessary edits for all transit data types if the provided static data is not accurate

Identify transit user expectations broken critical user journeys data gaps and provide insights to

the product to improve the same

Assist Program Managers to communicate with the partnerprovider about required data fixes or

inform about problematic data areas

Data evaluation and GTFS mapping for prioritized cities to identify need for internal adaptors

standardization

2 Data reliability

Gain indepth knowledge of the data processes tools and policy applicable to all processesdata

types

Translate and interpret comments and actions from various sources Eg Users feedback and

troubleshoot problems based on instructions training and context

Field escalations of complex or edgecase data issues from internal teams and resolve

appropriately including creating bugs for external teams

Conduct in city field research to determine the ground truth of transit issues and user

problems

3 Data freshness

Validate quality of new and updated data in the data management platform

Manage city specific data pipelines through the transit data management platform including

updating pipelines using basic programming skills

Develop outages and alerts capabilities in their assigned city by effective monitoring

Work with other internal teams to ensure correct political format for the country is

utilized

Oncall support during non workings hours and Weekend incase of any data outages

Experience Skills

1 year 3 years of experience

Graduate or equivalent experience

Good Communication skills Read Write and Speak in English and native local language

Basic Data Analytics And Tech Writing Skills Is Required

Deep knowledge about Citycountry transittraffic network Urban planning

Knowledge of transitspecific data format is an added advantage GTFS especially

Basic Good knowledge about GIS mapping tools and programing skills java C C and Python would

be an added advantage

Comfortable with a rapidlychanging environment