Omni Sport Advisor (WOMEN PREFERRED)

Decathlon Sports India


Date: 15 hours ago
City: Delhi, Delhi
Contract type: Full time
Are you passionate and do you practise sports? Do you enjoy helping others discover and pursue their favorite sport? If yes, then Decathlon is the right place for you!

Watch This Video To Know About The Role

https://www.youtube.com/watch?v=EHQ8mJ6FBVI

1st Responsibility: Deliver a WOW Customer Experience

I greet, smile, and engage with customers to understand their needs

  • I am equipped to interact and engage with my customers

I promote sports by engaging customers through sports communities

  • I practice my sport and inspire customers to join sports communities.
  • I stay informed and encourage customers to participate in Decathlon events or local sports activities related to their interests.

I ensure my customer is Satisfied or Satisfied

  • I propose the right products & services depending on the needs of my customers
  • I use all our channels (in-store, .in, App) to satisfy the customer’s needs
  • I propose the relevant services to the customer (buyback, repair & maintenance, personalisation).
  • I ensure a smooth checkout experience
  • My customer is at the centre of my activity. I make myself available whatever I am doing.
  • I suggest complementary products to enhance the customer sports practice experience
  • I ensure product availability by doing reliable, up-to-date and responsible inventory to support its omnichannel availability.
  • I ensure the signages are updated for the customers (Self-informed best choice)
  • I am accountable for the delivery

2nd Responsibility: Create a WOW store experience

The layout is the best in class for my customer

  • My layout is safe for me, my team, and my customers.
  • My Layout is welcoming, seductive and engaging.
  • I ensure my customers can test all our solutions

I know and highlight the best omnichannel offer to my customers, both offline and online

  • I know the complete offer in my store and online
  • I ensure My customer will find the entire range of products for their sports practice - either in-store or online
  • I suggest the best possible solution to my customer as per their need
  • I ensure all the necessary services for my sport are available to my customer
  • I highlight our Circular offer and relevant services

You are a person who would love to work with people and enjoy collective decision

You practise sports are a passionate sports lover

Loves to interact, assist and guide people

Keen to learn, adapt take feedback and make progress

Comfortable using digital tools and apps

How to apply

To apply for this job you need to authorize on our website. If you don't have an account yet, please register.

Post a resume

Similar jobs

Sr. Healthcare Executive

Pfizer, Delhi, Delhi
1 day ago
Customer facing colleague. Need to meet the assigned set of HCPs as per he decided frequency to promote and establish the concept of company productsPfizer is an equal opportunity employer and complies with all applicable equal employment opportunity legislation in each jurisdiction in which it operates.Sales

Director Platform/Backend Engineering

Balbix, Delhi, Delhi
3 days ago
Who We AreBalbix is the world's leading platform for cybersecurity posture automation. Using Balbix, organizations can discover, prioritize and mitigate unseen risks and vulnerabilities at high velocity. With seamless data collection and petabyte-scale analysis capabilities, Balbix is deployed and operational within hours, and helps to decrease breach risk immediately.Balbix counts many global 1000 companies among its rapidly growing customer base...

RME Coordinator, RME Coordinator

Amazon, Delhi, Delhi
1 week ago
DescriptionThe RME Co-ordinator will have the ability to with team other service technicians, design solutions for difficult problems, able to manage outside contractors, be on call for emergencies, ability to handle multiple projects and daily activities, and meet time lines. Develop plans on how to accomplish departmental and distribution goals.Key job responsibilities Maintain and troubleshoot all conveyor systems, electrical and...