Mid-Market, BDR Director

Job Type

Full-time

Description

Why BirdEye?

Birdeye is the highest-rated reputation, social media, and customer experience platform for local businesses and brands. Over 150,000 businesses use Birdeye’s AI-powered platform to effortlessly manage online reputation, connect with prospects through social media and digital channels, and gain customer experience insights to grow sales and thrive.

At Birdeye, innovation isn't just a goal – it's our driving force. Our commitment to pushing boundaries and redefining industry standards has earned us accolades as one of the foremost providers of AI, Reputation Management, Social Media, and Customer Experience software by G2.

Founded in 2012 and headquartered in Palo Alto, Birdeye is led by a team of industry experts and innovators from Google, Amazon, Salesforce, and Yahoo. Birdeye is backed by the who’s who of Silicon Valley - Salesforce founder Marc Benioff, Yahoo co-founder Jerry Yang, Trinity Ventures, World Innovation Lab, and Accel-KKR.

What You'll Do

Come thrive at Birdeye, and help us build the future of Experience Marketing. Ranked as the 2021 Best Places to Work, 2021 Top WorkPlaces for Managers and Technology Fast 500 for 2018, 2019 and 2020, Birdeye is changing the way businesses interact with customers. As relentless innovators, we make excellence a habit. We know building beautiful things means shattering walls, so we’re bold, scrappy, and love a good challenge. Apply now and find out why Birdeye is rated Top Places to Work.

Birdeye is seeking an experienced BDR Director to lead, grow, and manage a team of India-based outbound Business Development Representatives (BDRs). In this role, you will be responsible for building and overseeing multiple outbound BDR teams in India. Currently, there are 3 teams of BDRs and managers, with plans for significant growth. We are looking for a leader with experience leading both managers and BDRs to expand our outbound efforts in India.

We value leadership by example, so a proven track record in a similar B2B SaaS BDR leadership role is essential. Experience with outbound teams who call into US-based companies is essential. If you're excited to tackle new challenges, make a major impact, and shape the future of customer experience, we’d love to have you on our team!

Requirements

Location: Based in India (Gurugram preferred or Remote)

Education: Bachelor's degree required

• 5+ years in a leadership role managing outbound BDR teams, with specific experience in the B2B Software/SaaS industr
• Extensive experience managing outbound teams targeting US-based companies
• At least 5 years in a senior management role overseeing multiple teams
• Proven track record in hiring, training, and coaching both BDRs and their managers
• Strong ability to mentor teams and drive them to meet and exceed sales targets
• Experience in building and implementing new processes, workflows, and sales strategies
• Demonstrated success in consistently achieving and surpassing sales goals and quotas
• Proficiency in analyzing sales data and optimizing the sales funnel
  
  
  

Why You'll Join Us:

At Birdeye, we are relentless innovators driven by a singular goal: to lead our category with unparalleled excellence. We don't just set goals – we surpass them. We're a team of doers who roll up our sleeves and get the job done, delivering on our promises with unwavering dedication.

Working here means embracing a culture of action and accountability, where every person is empowered to make an impact. We don't just talk about making a difference – we make it happen.

Benefits

• 100% Employer-paid benefit plans available for employees with multiple health plan options (HSA, PPO)
• Flexible PTO
• 401(k) with company match
• Flexible work from home options available
• Maternity & Paternity Leave
• Employee Resource Groups - network with like-minded "Birds"
• Abundant opportunities that come with a dynamic and fast-growing organization!