Manager - FMS - 13107

Job Purpose

To handle whole operation of promoters residence with regard to Housekeeping, Horticulture, pest control, Engineering, Systems and IT, Security, Vehicle management and Staff accomodation and facilities.

Support all family members to have pleasant and comfortable stay at the residence.

ORGANISATION CHART

This position will report to Head - FMS

Key Accountabilities

Handling complete operation of promoters residence pertaining to

1-Housekeeping

2-Horticulture

3-Pest control

4-Repair & Maintenance

5-Systems and IT operation

Handling complete operation of promoters residence pertaining to

6-Vehicle Management

7-Staff Accomodation & cafeteria

8-Guest Relations Management

9-Event Management

10-Security and safety

Vendor Management & Invoice processing

11-Procurement of day to day requirements

12-Processing of Bills of the vendors.

13-Coordination with CFMT for Payments of vendors

14-Renewing all contracts

15-Tracking all SLA and contracts

Coordination with Stakeholders

16-Understand each family members requirements

17-All requests and complaints to be recorded and attended immediately

18-All tasks to be executed post approval and proper communication

19-You are sole in charge of the premise and handle all issues on behalf of family members

20-Please maintain confidentiality in all operational matters

KEY ACCOUNTABILITIES - Additional Details

EXTERNAL INTERACTIONS

Service Providers, Suppliers

INTERNAL INTERACTIONS

Promoters, Coordination with DIAL FMS, IT, P&E, Procurement and Raxa

FINANCIAL DIMENSIONS

Focus on frugal initiatives and to bring hospitality factors in day-to-day operation

Other Dimensions

EDUCATION QUALIFICATIONS

Bachelor’s Degree in Hotel Management

Relevant Experience

12 – 15 Years of experience in reputed Hotel Brands and Facility Management Company, Candidate should have handled Housekeeping operation, Technical aspects

COMPETENCIES

• Communication: Ability to listen, interpret, simplify complex concepts, thoughts & ideas in verbal / non verbal form. | Interview
• Managing Performance: Effectively monitors and measures performance. Develops people and drive results. | Interview
• Personal Effectiveness: Demonstrating responsibility & reliability through actions to manage critical and challenging situations. | Interview
• Team Leadership, Teamwork & Interpersonal Influence: Capability to develop & converge individual potential to execute team objectives. Effectively intermingle and relate with individuals in a positive manner. | Interview
• Problem Solving: Ability to identify solutions exploring different options in gathered information. | Interview
• Execution and Operational Excellence: Ability and desire to execute with attention to detail, speed, accuracy and consistency | Interview
• Decision Making: Ability to systematically think through a problem and its component parts, garner relevant information and not taking things at face value. | Interview
• Business Insight: Ability to understand the implications of Business decisions and strive to enhance organizational performance. | Interview
• Stakeholder Focus
• Networking
• Execution & Results
• Teamwork & Interpersonal influence
• Problem Solving & Analytical Thinking
• Planning & Decision Making
• Capability Building
• Strategic Orientation
• Personal Effectiveness
• Entrepreneurship
• Social Awareness
• Innovation
• Managing Change and ambiguity by creating Win-Win
• Resilience, Perseverance & Tenacity
• Learning Ability
• Making & Navigating proposals
• Scanning, Networking & External orientation
• Employee Health & safety Management
• Service Management