Lead Product Designer

About PhonePe Limited:

Headquartered in India, its flagship product, the PhonePe digital payments app, was launched in Aug 2016. As of April 2025, PhonePe has over 60 Crore (600 Million) registered users and a digital payments acceptance network spread across over 4 Crore (40+ million) merchants. PhonePe also processes over 33 Crore (330+ Million) transactions daily with an Annualized Total Payment Value (TPV) of over INR 150 lakh crore.

PhonePe’s portfolio of businesses includes the distribution of financial products (Insurance, Lending, and Wealth) as well as new consumer tech businesses (Pincode - hyperlocal e-commerce and Indus AppStore Localized App Store for the Android ecosystem) in India, which are aligned with the company’s vision to offer every Indian an equal opportunity to accelerate their progress by unlocking the flow of money and access to services.

Culture:

At PhonePe, we go the extra mile to make sure you can bring your best self to work, Everyday!. And that starts with creating the right environment for you. We empower people and trust them to do the right thing. Here, you own your work from start to finish, right from day one. PhonePe-rs solve complex problems and execute quickly; often building frameworks from scratch. If you’re excited by the idea of building platforms that touch millions, ideating with some of the best minds in the country and executing on your dreams with purpose and speed, join us!

As a Lead Product Designer at Pincode, a PhonePe product, you’ll play a crucial role in shaping the product experience, ensuring our products are not only functional but also delightful to use.

What you’ll do

• Lead the creation of visually stunning and delightful interfaces, using design systems, UX writing and micro-interactions
• Lead the creation of cohesive flows across complex features, and ensure cross-platform designs are technically sound and user-centric
• Direct the team in an iterative design process, ensuring stakeholder alignment and incorporating divergent and convergent thinking
• Partner with Product, Engineering, and other teams to define product priorities and shape roadmaps
• Use research and data to inform design direction and validate design outcomes
• Contribute to mentoring and guiding junior designers, elevating the design craft across the product
  
  

What you’ll need

• 6+ years of experience in a product design role, preferably with some amount of demonstrated leadership responsibilities
• A degree in Design, HCI, Human Factors or related fields or equivalent practical experience
• A portfolio that demonstrates your expertise in leading design projects and creating visually appealing, user-centric products
• A strong understanding of user-centered design principles and methodologies
• Proven ability in collaborating with tangential disciplines, with enough depth and breadth to guide designers
• Proficiency with Figma and other design and prototyping tools (e.g., Sketch, ProtoPie)
• Excellent communication and collaboration skills, with the ability to effectively articulate design decisions to both technical and non-technical stakeholders
• A deep understanding of how design translates into code, and how to create solutions that are both innovative and technically feasible
• Bonus: Design experience in hyperlocal/ e-commerce
  
  

About The Design Team

At PhonePe, Design operates at the eye of the storm, collaborating with business, engineering, content, legal, and other teams to build systems that move fast and think long. We evolve our products through experimentation, shared learnings, and a high-trust culture of autonomy and feedback.

The team is made up of specialists in product design, UX writing, motion and illustration, and visual design. Each craft brings its own depth, but we design with shared context and common goals, and our work is all the better for it.

Our work spans both the mature PhonePe product and our newer zero-to-one initiatives. Indus Appstore pushes us to imagine what a truly Indian app discovery experience should feel like. Share.Market asks us to make investing approachable for first-time users without compromising the depth expected by seasoned traders. Pincode challenges us to rethink hyperlocal commerce by designing for real-world frictions: kirana culture, fulfillment complexity, and trust-building.

The Design team is aspirational. We’re not looking sideways at competitors, but ahead at what should exist. Ambition and realism both matter to us, so you’ll work with people who care about polish and integrity, speed and stability, aesthetics and accessibility. We welcome creative ideas, especially those that help us see familiar problems differently.

So if you’re looking for a place where designers are trusted to lead, where problems are complex and meaningful, and where the work changes the fabric of the real world fast and significantly, you’ll fit right in!

PhonePe Full Time Employee Benefits (Not applicable for Intern or Contract Roles)

• Insurance Benefits - Medical Insurance, Critical Illness Insurance, Accidental Insurance, Life Insurance
• Wellness Program - Employee Assistance Program, Onsite Medical Center, Emergency Support System
• Parental Support - Maternity Benefit, Paternity Benefit Program, Adoption Assistance Program, Day-care Support Program
• Mobility Benefits - Relocation benefits, Transfer Support Policy, Travel Policy
• Retirement Benefits - Employee PF Contribution, Flexible PF Contribution, Gratuity, NPS, Leave Encashment
• Other Benefits - Higher Education Assistance, Car Lease, Salary Advance Policy
  
  

Our inclusive culture promotes individual expression, creativity, innovation, and achievement and in turn helps us better understand and serve our customers. We see ourselves as a place for intellectual curiosity, ideas and debates, where diverse perspectives lead to deeper understanding and better quality results. PhonePe is an equal opportunity employer and is committed to treating all its employees and job applicants equally; regardless of gender, sexual preference, religion, race, color or disability. If you have a disability or special need that requires assistance or reasonable accommodation, during the application and hiring process, including support for the interview or onboarding process, please fill out this form.

Read more about PhonePe on our blog.

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