L2 Application Support Engineer – Turing Treasury

Title: L2 Application Support Engineer – Turing Treasury

Job Location: remote

Experience 3 -5 yearsNeed immediate joiners

Work Schedule:24x7 rotational shifts, split shifts aligned with treasury business hours, with availability for high-value transaction windows and regulatory reporting deadlines.

Key Responsibilities

Treasury Application Support

• Provide L2 support for treasury functions such as cash flow tracking, interbank settlements, RTGS/NEFT interfaces, and reconciliation.
• Monitor application jobs, message queues (e.g., for SWIFT, SFMS), and fund transfer processing.
• Support intra-day liquidity, investment positions, and deal processing across multiple currencies and counterparties.
  
  

Incident & Service Management

• Resolve incidents related to data issues, job failures, interface lags, and integration points with CBS, RTGS, or SWIFT.
• Log and track incidents using ITSM tools (ServiceNow, Jira, etc.) and ensure timely resolution with RCA documentation.
• Escalate and coordinate with L3 teams/vendors for product issues and patches.
  
  

Monitoring & Automation

• Monitor real-time dashboards, alerts, and logs for transaction delays, fund mismatches, and failure patterns.
• Automate reporting, reconciliation checks, and health-check routines using scripts or dashboards.
• Participate in DR drills and performance testing of fund flow systems.
  
  

Reporting & Compliance Support

• Assist treasury team in preparing reports for regulatory bodies (RBI, SEBI, internal audit).
• Ensure reconciliation and compliance records are properly maintained and accessible.
• Validate end-of-day positions and assist in system closing activities.
  
  

Technical Skills

Banking Systems: Treasury Platforms (e.g., Turing Treasury, Calypso, Murex)

Messaging Interfaces: SFMS, SWIFT, ISO 20022/XML

Scripting & Automation: SQL, Shell, Python

Database: Oracle, PostgreSQL, MS SQL Server

Monitoring: ELK Stack, Grafana, custom treasury dashboards

ITSM: ServiceNow, Jira, BMC Remedy

Soft Skills & Functional Knowledge

• Strong understanding of treasury operations, fund settlement, and interbank transfer lifecycle.
• Effective communication with cross-functional teams including Treasury Ops, Finance, and Engineering.
• Ability to work under pressure during high-value transaction periods or end-of-day processes.
• Detail-oriented with excellent troubleshooting and RCA documentation skills.
  
  

Preferred Certifications

• Certified Treasury Professional (CTP) or equivalent – preferred
• ITIL Foundation (mandatory)
• Basic understanding of RBI and SEBI reporting guidelines (desirable)