Key Accounts Executive

Job Title: Key Account Executive

WL- 1B/1C

Location: Mumbai RO

Job Overview

The role will be a part of the HUL Modern Trade-Cash & Carry Sales team in a customer facing assignment. He/ She works in tandem with other functions viz. CM, CD-Ops, CD- Finance, CD-Supply Chain & branches. Executive would also assist the KAM in handling the account portfolio.

The right candidate for this role needs to be good at customer relations and maintaining a great and positive working equation with his/her counterparts. The role requires high discipline with timelines and strong business understanding with basic negotiation skills and stakeholder management.

• Driving the right mix and activations with the customer through effectively planning the promotions and investments along with the KAM and CMM
• Ensuring that all operational work is aligned and completed on time with the customers and internal stakeholders.
• Ensuring Availability and in-store execution for the business.
• Being the voice of the customer in HUL and vice versa would be the key expectation. The person would be responsible for all business transactions between HUL and customers.
  
  

Scope of work

• Managing the accounting and claim settlements with the customer to ensure clean accounting
• To land the network of OPS, Visibilities and other activities on time
• To engage with internal commercial/COE team for pricing, master maintenance, OPS code release process etc periodically
• He/ She will be responsible for releasing Purchase Orders from customer and to coordinate with internal supply team for On Time In Full servicing of those POs
• The person would be responsible for leading and closing all operational work and day to day tasks with the customers which is very critical in ensuring customer delight
• The KAE manages contact with various key decision makers across the hierarchy in the Cash and Carry customers that he/she handles.
  
  

Team Handling: He/She does not have any HUL employees as direct reportees. However, this job would involve extensive coordination with Field KAEs for day-to-day operations.

Necessary Skills

• Must have a bend towards being data centric and ensuring that the business is driven by data and insights. Working knowledge of excel tools is add on
• Ability to write coherent emails which are clear in nature
• Proficiency in spoken and written English
  
  

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