Key Account Manager

Job Description

Key Account Manager

The Opportunity

We are looking for an ambitious and goal-driven individual to promote and sell our cardiovascular products within assigned territories. The ideal candidate will build strong relationships with healthcare professionals, support product education, and drive sales performance while upholding the highest standards of ethics and compliance. The Key Account Manager is responsible for managing the therapy area by effectively reaching out to customers, increase product awareness, and answer queries. Your role at our organization is integral to helping the world meet new breakthroughs that affect generations to come, and we’re counting on your skills and inventiveness to help make meaningful contributions to global medical advancement.

Why join us

• Premier biopharmaceutical company that has been in Asia Pacific for over 60 years.
• Headquarters are based in Mumbai
• Named one of the Best Companies for Women in India by Avatar consecutively 8 times in a row.
  
  

Key Responsibilities

The activities will include but are not limited to

• Customer Focus and Coverage
• Nurture strategic relationships with top accounts and key stakeholders
• Be proficient with the therapy area and product related features/benefits including scientific information, to effectively communicate with healthcare professionals (HCPs) and handle product-related queries.
• Schedule and plan the frequency of calls and personally visit targeted doctors as per agreed coverage list.
• Call on the pharmacists and wholesalers to track in-market sales and booking of orders to ensure timely and adequate availability of products.
• Utilize customer-focused selling techniques (CSSP) and strategize to maintain high customer confidence and knowledge of company products.
• Maintain current, approved protocol (CSSP) and promotional materials to be included in sales detailing.
• Work collectively with other team colleagues in arranging speakers, displays, special programs, and CMEs to meet the educational needs of customers.
• Actively participate in identifying potential HCPs in the assigned territory and prioritize for the purpose of systematic coverage to generate maximum prescription sales for the company’s range of products as per business plan.
• Sales Performance & Results
• Achieve and exceed the sales targets on a consistent basis through effective implementation of the sales promotion strategies and follow-up initiatives.
• Carry out product visibility and such ancillary or incidental activities related to the products of the Company or Products of any other Company as may be decided from time to time
• Ensure accurate and timely submission of daily call report, sales documents, feedback reports, expense reports, etc.
• Explore opportunities to develop new businesses within assigned therapy area.
• In the discharge of your responsibilities, you will be required to undertake such other jobs as may be assigned to you from time to time.
  
  

• Sales Planning
• Cover hospitals and clinics as per agreed coverage plan and frequency
• Ensure adequate inventory level with trade partner and take prompt actions to prevent date expiry of products.
• Take initiative on customer feedback and customer service requirements.
• Handle special product campaigns, new product launch campaigns as per Company’s plans.
• Collect data on annual budget for medicines, mode of purchase, rate contract/tendering, etc. as may be required.
• Assist in the collection of receivables, as per company policy.
  

Required

Qualifications & Skills

• Bachelor’s degree in Life Sciences, Pharmacy, or related field; MBA preferred
• 5 or more year’s relevant experience (Minimum 3 years’ experience in Cardiovascular sales)
• Proven experience in articulating data-driven findings to various audience levels and translating these findings into actionable recommendations.
  
  

Preferred

• Experience in rare diseases/ cardiovascular disease & or respiratory disease TAs
• Experience in the rare disease therapy and/or respiratory therapy areas
• Experience in launching new products
• Strong relationships with cardiologists/interventional cardiologists/pulmonologists preferred
  
  

We are proud to be a company that embraces the value of bringing diverse, talented, and committed people together. The fastest way to breakthrough innovation is when diverse ideas come together in an inclusive environment. We encourage our colleagues to respectfully challenge one another’s thinking and approach problems collectively for the common good. We are an equal opportunity employer, committed to fostering an inclusive and diverse workplace.

Required Skills

Account Management, Adaptability, Business, Commercial Account Management, Contract Management, Customer-Focused, Customer Needs Assessments, Data Analysis, Health Care Systems, Management Process, Market Analysis, Pharmaceutical Sales, Product Knowledge, Project Management, Sales Operations, Sales Proficiency, Sales Target Achievement, Strategic Planning, Strategic Thinking

Preferred Skills

Current Employees apply HERE

Current Contingent Workers apply HERE

Search Firm Representatives Please Read Carefully

Merck & Co., Inc., Rahway, NJ, USA, also known as Merck Sharp & Dohme LLC, Rahway, NJ, USA, does not accept unsolicited assistance from search firms for employment opportunities. All CVs / resumes submitted by search firms to any employee at our company without a valid written search agreement in place for this position will be deemed the sole property of our company. No fee will be paid in the event a candidate is hired by our company as a result of an agency referral where no pre-existing agreement is in place. Where agency agreements are in place, introductions are position specific. Please, no phone calls or emails.

Employee Status

Regular

Relocation

VISA Sponsorship

Travel Requirements

Flexible Work Arrangements

Not Applicable

Shift

Valid Driving License

Hazardous Material(s)

Job Posting End Date

10/24/2025

• A job posting is effective until 11 59 59PM on the day BEFORE the listed job posting end date. Please ensure you apply to a job posting no later than the day BEFORE the job posting end date.
  
  

Requisition ID R363111