Key Account Manager

Delhivery

Date: 1 day ago

City: Hyderabad, Telangana

Contract type: Full time

Roles and Responsibilities

● Extracting Data from various sources and deriving insights for data-driven decision making

● Upselling/Cross-selling Delivery’s products and services to match clients’ business requirements, also interacting with various stakeholders within the company in order to build new products and launch new services.

● Be the customer's focal point by liaising closely with various stakeholders within the company, thus ensuring their queries/ issues (Billing, Reconciliation, performance management) are addressed.

● Metric management - Work towards ensuring all the assigned metrics are in green with appropriate root cause analysis and solutioning as and when required.

● Travel to various centers/ client locations within the country for client visits/ audits/ business launches/ client meetings as and when required

Desired Skills and Experience

● Strong written, oral, and visual communication skills

● Strong logical and critical reasoning

● Self-motivated. ● Good presentation skills

● Strong in Excel (any knowledge of VBA, SQL, R, python would

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