Support Engineer, Amazon
Amazon
Date: 3 weeks ago
City: Hyderabad, Telangana
Contract type: Full time
Description
Amazon WWR&R is comprised of business, product, operational, program, software engineering and data teams that manage the life of a returned or damaged product from a customer to the warehouse and on to its next best use. Our work is broad and deep: we train machine learning models to automate routing and find signals to optimize re-use; we invent new channels to give products a second life; we develop world-class product support to help customers love what they buy; we pilot smarter product evaluations; we work from the customer backward to find ways to make the return experience remarkably delightful and easy; and we do it all while scrutinizing our business with laser focus.
WWR&R data engineering team at Amazon Hyderabad Development Center is an agile team whose charter is to deliver the next generation of Reverse Logistics data lake platform. As a member of this team, your mission will be to support massively scalable, distributed data warehousing, querying, reporting and decision-support system.
We support a fast-paced environment where each day brings new challenges and opportunities. As a Support Engineer, you will play a pivotal role in ensuring the stability, compliance, and operational excellence of our enterprise Data Warehouse (DW) environment. In this role, you will be responsible for monitoring and maintaining production data pipelines, proactively identifying and resolving issues that impact data quality, availability, or timeliness. You’ll collaborate closely with data engineers and cross-functional teams to troubleshoot incidents, implement scalable solutions, and enhance the overall resilience of our data infrastructure. A key aspect of this role involves supporting our data compliance and governance initiatives, ensuring systems align with internal policies and external regulatory standards such as GDPR. You will help enforce access controls, manage data retention policies, and support audit readiness through strong logging and monitoring practices. You’ll also lead efforts to automate manual support processes, improving team efficiency and reducing operational risk. Additionally, you will be responsible for maintaining clear, up-to-date documentation and runbooks for operational procedures and issue resolution, promoting consistency and knowledge sharing across the team. We’re looking for a self-motivated, quick-learning team player with a strong sense of ownership and a ‘can-do’ attitude, someone who thrives in a dynamic, high-impact environment and is eager to make meaningful contributions to our data operations.
Basic Qualifications
Company - ADCI HYD 13 SEZ
Job ID: A2942488
Amazon WWR&R is comprised of business, product, operational, program, software engineering and data teams that manage the life of a returned or damaged product from a customer to the warehouse and on to its next best use. Our work is broad and deep: we train machine learning models to automate routing and find signals to optimize re-use; we invent new channels to give products a second life; we develop world-class product support to help customers love what they buy; we pilot smarter product evaluations; we work from the customer backward to find ways to make the return experience remarkably delightful and easy; and we do it all while scrutinizing our business with laser focus.
WWR&R data engineering team at Amazon Hyderabad Development Center is an agile team whose charter is to deliver the next generation of Reverse Logistics data lake platform. As a member of this team, your mission will be to support massively scalable, distributed data warehousing, querying, reporting and decision-support system.
We support a fast-paced environment where each day brings new challenges and opportunities. As a Support Engineer, you will play a pivotal role in ensuring the stability, compliance, and operational excellence of our enterprise Data Warehouse (DW) environment. In this role, you will be responsible for monitoring and maintaining production data pipelines, proactively identifying and resolving issues that impact data quality, availability, or timeliness. You’ll collaborate closely with data engineers and cross-functional teams to troubleshoot incidents, implement scalable solutions, and enhance the overall resilience of our data infrastructure. A key aspect of this role involves supporting our data compliance and governance initiatives, ensuring systems align with internal policies and external regulatory standards such as GDPR. You will help enforce access controls, manage data retention policies, and support audit readiness through strong logging and monitoring practices. You’ll also lead efforts to automate manual support processes, improving team efficiency and reducing operational risk. Additionally, you will be responsible for maintaining clear, up-to-date documentation and runbooks for operational procedures and issue resolution, promoting consistency and knowledge sharing across the team. We’re looking for a self-motivated, quick-learning team player with a strong sense of ownership and a ‘can-do’ attitude, someone who thrives in a dynamic, high-impact environment and is eager to make meaningful contributions to our data operations.
Basic Qualifications
- 2+ years of software development, or 2+ years of technical support experience
- Bachelor's degree in engineering or equivalent
- Experience troubleshooting and debugging technical systems
- Experience in Unix
- Experience with AWS, networks and operating systems
Company - ADCI HYD 13 SEZ
Job ID: A2942488
How to apply
To apply for this job you need to authorize on our website. If you don't have an account yet, please register.
Post a resumeSimilar jobs
New Verticals Associate
Deliveroo,
Hyderabad, Telangana
17 hours ago
Job TitleNew Verticals AssociateManagerSurya SuryawanshiDepartmentStrategy, Partner Product & CommercialShift Timings9 am - 5 pm ISTLocation:Hyderabad- TG, IndiaFSLA Exemption StatusExemptModel: Hybrid (Min 3 days from on site office)Job Description: The New Vertical Associate is a crucial role within the Deliveroo Skills Centre, focusing on mission-critical operational tasks. This position contributes significantly to maintaining the quality and integrity of our platform by...
Associate Manager- Finance
PepsiCo,
Hyderabad, Telangana
1 day ago
OverviewWorking together, winning together, on brands that are enjoyed by over 1 billion consumers a day, feels good. A career at PepsiCo means the chance to help shape the future of our most popular and best known global and local brands. You’ll see your impact on the world stage and at your family’s kitchen table.We are currently looking to expand...
Analyst II, FPA
Invesco India Pvt. Ltd.,
Hyderabad, Telangana
6 days ago
As one of the world’s leading asset managers, Invesco is dedicated to helping investors worldwide achieve their financial objectives. By delivering the combined power of our distinctive investment management capabilities, we provide a wide range of investment strategies and vehicles to our clients around the world.If you're looking for challenging work, smart colleagues, and a global employer with a social...
