Junior Manager Process Excellence - QSD - 12980

Job Purpose

Implement Lean (DIALean) initiatives across IGIA community to improve processes by eliminating wastes

and enhancing Operational Efficiency. Support DIALean activity like 5S audit, Kaizen, Airport Facility Audit

(Wandering About Audit), Process Efficacy Studies through Six Sigma – DMAIC, DMADV & DFSS) at IGIA.

Key Accountabilities

Accountabilities Key Performance Indicators

5S:

Identify and convert airport operational areas into 5S zones for better work Place Management and to enhance the operational efficiency

• Number of 5S Zones
• Number of Audits conducted
  
  
  

Kaizens:

Train airport community on Kaizen for continuous improvement and

support grass root team in executing Kaizens. Plan & execute Annual

Kaizen Championship Competition for DIAL & Service Partners.

• Number of Kaizens
• conducted.
• Half Yearly Kaizen
• Contest
  
  
  

Airport Facility Audit (Wandering About Audit - WAA):

Plan, Co-ordinate & Execute Airport Facility Audit (Wandering About Audit - WAA) with Director – GMR and looking for opportunities for improvement in the area of S (Safety, statutory), A (Aesthetic, ambience), F (Feel, function fit) and E (Environment and Energy) and

making IGIA a Safe Airport.

• % Closure of Observations
• Number of Audits conducted (vs. scheduled)
  
  
  

Event Management:

Support Manager –Process Excellence to Plan, Coordinate and Conduct Quality event/championship related to 5s, Kaizen, CIP and Quality month.

• Kaizen, 5S, CIP and Quality Fest once in a year
  
  
  

Stakeholder Management:

Support Manager-Process Excellence to drive Continuous

improvement Culture through DIALean Model with IGIA partners

through KAIZEN & 5-S interventions including exhibition.

• Intervention with stakeholders
  
  
  

EXTERNAL INTERACTIONS

Involve Service Providers, Ground Handlers, Airlines and other stakeholders for 5-S, WAA & Kaizen activityin coordination with reporting manager.

INTERNAL INTERACTIONS

Interface with entire DIAL team for DIALean

FINANCIAL DIMENSIONS

DIALean Budget – 15 to 20 Lakhs

Other Dimensions

Scope of Work – Pan IGIA

Education Qualifications

• Engineering Degree or Science Degree with Dip / MBA in Quality Management
• Lean Six Sigma Green Belt from reputed Institute
• Data Analytics : Knowledge of Minitab, SQC & SPC
• L&D Skills
• MS- Office applications skills
  
  
  

Relevant Experience

4-6 Years of experience, in Large Manufacturing / Service Industries and hand on exposure on Six Sigma, Data Analytics, Lean, CIP, Juran, 5S, Safety, Kaizen, Autonomous Maintenance and Work Standardization, Process Reengineering

COMPETENCIES

• Entrepreneurship
• Capability Building
• Social Awareness
• Planning & Decision Making
• Execution & Results
• Strategic Orientation
• Problem Solving & Analytical Thinking
• Networking
• Personal Effectiveness
• Teamwork & Interpersonal influence
• Stakeholder Focus