Jr. Online Analyst - CM
Cognizant
Date: 3 weeks ago
City: Indore, Madhya Pradesh
Contract type: Full time
Summary
This role is for a process executive, who has a basic digital marketing Understanding/knowledge.
Job Expectations
Obtain consumer / provider information by listening to telephone calls/ text & messages
Determine eligibility by comparing consumer / provider information to requirements.
Adhere to policies by entering client information, confirming pricing
Meet the required target and quality metrics.
Work effectively with another team
Skillset
Good Listening skills
Able to understand US accent
Possesses good comprehension and analytical skills
Team player, who is driven and self-motivated
Possesses Data Entry Skills
Is an efficient multi-tasker
Relevant experience from customer service is an added advantage
Excellent communication skills
Possesses basic knowledge on the US culture
Skills Required
Minimum qualification - Graduate in any discipline0 to 11 months of experience can be considered. Excellent communication skills and strong command over English language/ language off support in the region. Willing to work in a rotational shift-based work schedule Excellent Analytical ability, Logical approach in digital marketing.
This role is for a process executive, who has a basic digital marketing Understanding/knowledge.
Job Expectations
Obtain consumer / provider information by listening to telephone calls/ text & messages
Determine eligibility by comparing consumer / provider information to requirements.
Adhere to policies by entering client information, confirming pricing
Meet the required target and quality metrics.
Work effectively with another team
Skillset
Good Listening skills
Able to understand US accent
Possesses good comprehension and analytical skills
Team player, who is driven and self-motivated
Possesses Data Entry Skills
Is an efficient multi-tasker
Relevant experience from customer service is an added advantage
Excellent communication skills
Possesses basic knowledge on the US culture
Skills Required
Minimum qualification - Graduate in any discipline0 to 11 months of experience can be considered. Excellent communication skills and strong command over English language/ language off support in the region. Willing to work in a rotational shift-based work schedule Excellent Analytical ability, Logical approach in digital marketing.
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