Jr Custom Service Executive - Program Management
Tata Communications
Date: 3 weeks ago
City: Chennai, Tamil Nadu
Contract type: Full time
About The Company
Tata Communications Redefines Connectivity with Innovation and IntelligenceDriving the next level of intelligence powered by Cloud, Mobility, Internet of Things, Collaboration, Security, Media services and Network services, we at Tata Communications are envisaging a New World of Communications
Knowledge of communication technologies and networking technologies & Telecom Products like Switch, routers and Modem and Knowledge on Information Technology Infrastructure Library (ITIL)
Understanding of the end-to-end service delivery and operations process, including project management, engineering, change management, operations, maintenance, and network management.
Tools – MS Office
Communication - Fluent English oral & Excellent in written, Able to provide clear, crisp written and verbal communications for work instructions, customer updates, status report dashboards, negotiations, and issue management. Telecom Service delivery/Order provisioning /Order validation process knowledge
Should be ready to work in rotational & Continuous Night shift(24*7)
Interpersonal skills to work with other departments/subsidiaries and the clients to develop timelines for project deliverables and setting proper expectations and delivering updates on project status. Prior experience interfacing directly with customers, project managers, internal organizations Europe and US Based exchange companies.
Multi-tasking, Learning applications and processes. Working independently with minimal supervision in a non-structured environment.
Large business customer interface experience.
Strong organizational skills.
Ability to handle large volume of work items to ensure nothing is overlooked
Skill and proficiency in many projects management and data network engineering functions and the ability to integrate across disciplines
Flexible, analytical, stress resistant and a team player
Able to work in an autonomous fashion.
Demonstrated exceptional performance (demonstrated results above expectations).
BE Candidates will be preferred / Bachelor's of Science with relevant telecom work experience will be considered.
Tata Communications Redefines Connectivity with Innovation and IntelligenceDriving the next level of intelligence powered by Cloud, Mobility, Internet of Things, Collaboration, Security, Media services and Network services, we at Tata Communications are envisaging a New World of Communications
Knowledge of communication technologies and networking technologies & Telecom Products like Switch, routers and Modem and Knowledge on Information Technology Infrastructure Library (ITIL)
Understanding of the end-to-end service delivery and operations process, including project management, engineering, change management, operations, maintenance, and network management.
Tools – MS Office
Communication - Fluent English oral & Excellent in written, Able to provide clear, crisp written and verbal communications for work instructions, customer updates, status report dashboards, negotiations, and issue management. Telecom Service delivery/Order provisioning /Order validation process knowledge
Should be ready to work in rotational & Continuous Night shift(24*7)
Interpersonal skills to work with other departments/subsidiaries and the clients to develop timelines for project deliverables and setting proper expectations and delivering updates on project status. Prior experience interfacing directly with customers, project managers, internal organizations Europe and US Based exchange companies.
Multi-tasking, Learning applications and processes. Working independently with minimal supervision in a non-structured environment.
Large business customer interface experience.
Strong organizational skills.
Ability to handle large volume of work items to ensure nothing is overlooked
Skill and proficiency in many projects management and data network engineering functions and the ability to integrate across disciplines
Flexible, analytical, stress resistant and a team player
Able to work in an autonomous fashion.
Demonstrated exceptional performance (demonstrated results above expectations).
BE Candidates will be preferred / Bachelor's of Science with relevant telecom work experience will be considered.
How to apply
To apply for this job you need to authorize on our website. If you don't have an account yet, please register.
Post a resumeSimilar jobs
Epic - Analyst
Deloitte,
Chennai, Tamil Nadu
1 day ago
Summary Position Summary Artificial Intelligence & EngineeringAI & Engineering leverages cutting-edge engineering capabilities to help build, deploy, and operate integrated/verticalized sector solutions in software, data, AI, network, and hybrid cloud infrastructure. These insights are powered by engineering for business advantage, helping transform mission-critical operations.Join our AI & Engineering team to help transform technology platforms, driving innovation, and help make a...
Digital Innovation Engineer - Chemical Engineer
Buckman,
Chennai, Tamil Nadu
2 days ago
Description Digital Innovation Engineer – Chemical EngineerLocation : Chennai, IndiaRequired Language : EnglishEmployment Type : PermanentSeniority Level : AssociateTravel : <10%Buckman is a privately held, global specialty chemical company with headquarters in Memphis, TN, USA, committed to safeguarding the environment, maintaining safety in the workplace, and promoting sustainable development. Buckman works proactively and collaboratively with its worldwide customers in pulp...
Mechanical Design Engineer 3
SANMINA-SCI TECHNOLOGY INDIA PRIVATE LIMITED,
Chennai, Tamil Nadu
2 days ago
Requisition ID: 101441-0Mechanical Design Engineer 3Duties of Position: (Include specific duties and responsibilities) Cost effective designing for Sheet metal, Plastic, Die casted parts & electromechanical Product assemblies using Solidworks & Creo. It includes utilizing Solidworks PDM & Creo wind-chill. Generate conceptual design, engineering calculations & detailed design for extensive range of products and solutions across various business segments. Designing parts...
