JC Home Delivery Lead
Jio
Date: 2 weeks ago
City: Jabalpur, Madhya Pradesh
Contract type: Full time
This job is provided by apna.co
- Responsible for Jio Home Delivery (JHD) in JC Operation,
- Manage and supervise various outbound channels to ensure high service,levels for JHD customers,
- Recruit, train & deploy outbound direct sales agents in JC area as,per the given target,
- Monitor refresher training on JHD process and product knowledge to,agents,
- Drive Lead Acceptance & Lead Delivery on day to today basis,
- Ensure JC Level Master Configurations on JHD platform - Agents,,Stores, PIN Codes, Products,
- JC territory planning to ensure 100% manning coverage,
- Supervise and manage General Trade & Own Store promoters (xDSS) for,Home Delivery,
- Propose improvements to ensure augmented customer experience,
- Monitor and gather competition/industry plan, initiatives, policies,and best practices
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