IT Support Engineer I, OTS

Amazon


Date: 1 day ago
City: Thāne, Maharashtra
Contract type: Full time
Description

Operations is at the heart of Amazon’s business. We are known for our speed, accuracy, and exceptional service. Our buildings deliver tens of thousands of products to hundreds of countries worldwide, every day. OTS provides nonstop global IT support to Amazon Operations as a vital piece to the puzzle. We are looking for self-motivated individuals to take on new challenges and motivate teams in fostering solutions to the hurdles we face. Together, we take ownership for what we do — whether supporting IT infrastructure, developing new technology in-house, launching a new Amazon Operations facility, or delighting our customers by delivering packages directly to them.

About The Role

As an IT Support Engineer I, you will use your knowledge and specialized skills to implement technical solutions and provide high quality support for computer hardware, operating systems, or enterprise application software across sites in a defined geographical area. You are able to determine when it is appropriate to deviate from a standard practice to accomplish the desired result. You can troubleshoot and solve straightforward problems that do not have defined SOPs.

What Do We Offer?

Amazon offers competitive compensation packages including comprehensive healthcare benefits starting on Day 1, matching 401(k) program, and up to 20 weeks of paid parental leave. But wait there’s more: we are a casual dress code at each of our locations (jeans, t-shirts, safety shoes and at times a neon safety vest will be your daily outfit).

Key job responsibilities

Responsibilities include, but are not limited to

  • Network engineering and troubleshooting, data cabling and systems administration in a variety of software and hardware environments.
  • Ensuring infrastructure networking and computing systems remain available during production hours.
  • Interacting with management and staff to provide analytical and technical assistance for continuous improvement of IT solutions.
  • Managing local technical projects.
  • Maintaining or creating policies, procedures, and processes.
  • Identifying root-causes of operational issues and process inefficiencies.
  • Moving up to 49lbs as well as standing and walking during shifts lasting up to 12 hours.
  • Supporting customers from multiple buildings in the area, as well as remote customers.
  • Traveling within your local or regional area to support our customers.

Basic Qualifications

  • Bachelor's degree
  • 4+ years of networking (such as DNS, DHCP, SSL, OSI Model, and TCP/IP) experience

Preferred Qualifications

  • Bachelor's degree in IT, computer science or equivalent

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.


Company - ASSPL - Maharashtra

Job ID: A2978262

How to apply

To apply for this job you need to authorize on our website. If you don't have an account yet, please register.

Post a resume

Similar jobs

ReactJS Development Internship in Thane, Navi Mumbai

FynTune Solution Private Limited, Thāne, Maharashtra
1 day ago
Selected Intern's Day-to-day Responsibilities Include Develop new user-facing features Ensure the technical feasibility of UI/UX designs Optimize the application for maximum speed and scalability Assure that all user input is validated before submitting to the backend Identify and troubleshoot UX problems (responsiveness) Conduct layout adjustments based on user feedback Adhere to style standards on fonts, colors, and images Optimize existing...

Advisor-Treasury Role

WTW, Thāne, Maharashtra
5 days ago
The associate is responsible for the monthly processing of Treasury Calculations, Control accounts, Supplier Invoice booking, Bank reconciliations and Stale Cheque reconciliations for pension schemes. The deliverables have to be met within the agreed deadlines with the onshore team. The associate should be ready to work on any other jobs sent by onshore team. Primary responsibilities include assisting Team Leader...

Manager Operations

Concentrix, Thāne, Maharashtra
5 days ago
Job Title:Manager OperationsJob DescriptionThe Operations Manager II is responsible for coaching and supervising a group of Operations Managers and/or Team Leaders. This position is responsible for building and maintaining client relationships, meeting service level agreements and achieving financial expectations.Concentrix is a technology-enabled global business services company specializing in customer engagement and improving business performance. We partner with ambitious, progressive executives...