IT Executive

About PhonePe Group:

PhonePe is India’s leading digital payments company with 50 crore (500 Million) registered users and 3.7 crore (37 Million) merchants covering over 99% of the postal codes across India. On the back of its leadership in digital payments, PhonePe has expanded into financial services (Insurance, Mutual Funds, Stock Broking, and Lending) as well as adjacent tech-enabled businesses such as Pincode for hyperlocal shopping and Indus App Store which is India's first localized App Store. The PhonePe Group is a portfolio of businesses aligned with the company's vision to offer every Indian an equal opportunity to accelerate their progress by unlocking the flow of money and access to services.

Culture

At PhonePe, we take extra care to make sure you give your best at work, Everyday! And creating the right environment for you is just one of the things we do. We empower people and trust them to do the right thing. Here, you own your work from start to finish, right from day one. Being enthusiastic about tech is a big part of being at PhonePe. If you like building technology that impacts millions, ideating with some of the best minds in the country and executing on your dreams with purpose and speed, join us!

Windows Administration

• Good knowledge of Windows/Linux Administration and troubleshooting.
• Exposure to VPN, Network connectivity issues, User access.
• Good understanding of how to troubleshoot Application related issues.
• Good understanding/knowledge to create Documentations.
• Fast learner.
• Knowledge in Azure is an advance.
• Scripting knowledge i.e. Powershell, Windows script.
• Knowledge of Microsoft Azure (IaaS, PaaS) and the Microsoft server environment.
• Knowledge in Virtualisation.
• Monitor and maintain Windows Server operating system.
• Familiarity with networking topology concepts.
• Good to have at least 1 Azure certification (Administrator, Developer or Architect)
• 1+ years of relevant work experience with Cloud administration / automation (Knowledge).
  
  

Roles & Responsibilities:

• Troubleshooting technical problems on a 1st line support.
• Identifying the issue and addressing /escalating the issue to the right SPOC and work with relevant SPOC to publish RCA.
• Monitoring and Alerting will be BAU activities.
• Participate in escalations and outage bridges. Ensure accurate outage status alerts are actioned on a timely basis.
• Document SoP of the Environment.
• Monitor overall system and infrastructure availability.
• Ensures that systems, processes and methodologies are maintained/followed to ensure effective monitoring, control and support of service delivery.
• Participate in upgrades needed to maintain service levels.
• Participates in DR/BCP activities of the cloud setup.
• Reports the activities/challenges faced on a day-to-day basis. And escalate the impact/impact and communicate accordingly.
  
  

PhonePe Full Time Employee Benefits (Not applicable for Intern or Contract Roles)

• Insurance Benefits - Medical Insurance, Critical Illness Insurance, Accidental Insurance, Life Insurance
• Wellness Program - Employee Assistance Program, Onsite Medical Center, Emergency Support System
• Parental Support - Maternity Benefit, Paternity Benefit Program, Adoption Assistance Program, Day-care Support Program
• Mobility Benefits - Relocation benefits, Transfer Support Policy, Travel Policy
• Retirement Benefits - Employee PF Contribution, Flexible PF Contribution, Gratuity, NPS, Leave Encashment
• Other Benefits - Higher Education Assistance, Car Lease, Salary Advance Policy
  
  

Working at PhonePe is a rewarding experience! Great people, a work environment that thrives on creativity, the opportunity to take on roles beyond a defined job description are just some of the reasons you should work with us. Read more about PhonePe on our blog.

Life at PhonePe

PhonePe in the news