Internal Firm Services - Technology - Application Support & Compliance - Associate

At PwC, our people in software and product innovation focus on developing cutting-edge software solutions and driving product innovation to meet the evolving needs of clients. These individuals combine technical experience with creative thinking to deliver innovative software products and solutions. Those in software engineering at PwC will focus on developing innovative software solutions to drive digital transformation and enhance business performance. In this field, you will use your knowledge to design, code, and test cutting-edge applications that revolutionise industries and deliver exceptional user experiences.

Driven by curiosity, you are a reliable, contributing member of a team. In our fast-paced environment, you are expected to adapt to working with a variety of clients and team members, each presenting varying challenges and scope. Every experience is an opportunity to learn and grow. You are expected to take ownership and consistently deliver quality work that drives value for our clients and success as a team. As you navigate through the Firm, you build a brand for yourself, opening doors to more opportunities.

Skills

Examples of the skills, knowledge, and experiences you need to lead and deliver value at this level include but are not limited to:

• Apply a learning mindset and take ownership for your own development.
• Appreciate diverse perspectives, needs, and feelings of others.
• Adopt habits to sustain high performance and develop your potential.
• Actively listen, ask questions to check understanding, and clearly express ideas.
• Seek, reflect, act on, and give feedback.
• Gather information from a range of sources to analyse facts and discern patterns.
• Commit to understanding how the business works and building commercial awareness.
• Learn and apply professional and technical standards (e.g. refer to specific PwC tax and audit guidance), uphold the Firm's code of conduct and independence requirements.
  
  

The Opportunity

When you join PwC Acceleration Centers (ACs), you step into a pivotal role focused on actively supporting various Acceleration Center services, from Advisory to Assurance, Tax and Business Services. In our innovative hubs, you’ll engage in challenging projects and provide distinctive services to support client engagements through enhanced quality and innovation. You’ll also participate in dynamic and digitally enabled training that is designed to grow your technical and professional skills.

As part of the Software and Product Innovation team you will provide day-to-day support and troubleshooting for business-critical applications while assisting in implementing and maintaining compliance requirements. As an Associate you will engage in research and participate in project tasks, developing a deeper understanding of business context and enhancing your analytical skills to deliver quality solutions.

Responsibilities

• Provide daily support and troubleshooting for critical business applications
• Assist in the implementation and maintenance of compliance protocols
• Participate in research activities to inform project decisions
• Engage in project tasks to deepen understanding of business operations
• Enhance analytical capabilities to develop practical solutions
• Collaborate with team members to address technical challenges
• Contribute to the continuous improvement of application support processes
• Utilize various tools and methodologies to solve problems
  
  

What You Must Have

• Bachelor's Degree
• 1 year of experience
• Oral and written proficiency in English required
  
  

What Sets You Apart

• Proven experience as a Business Analyst for 7 years of experience
• Skilled in requirement gathering techniques and documentation
• Familiarity with Agile and Waterfall project methodologies
• Excelling in analytical and problem-solving skills
• Demonstrating exceptional communication and negotiation skills
• Translating complex business needs into clear technical requirements
• Utilizing tools such as JIRA, BMC, and ServiceNow
• Supporting regulatory and internal compliance requirements
• Assisting in application deployment and troubleshooting