Internal Firm Services - Human Capital - Talent Consultant - Manager

At PwC, our people in talent and development focus on finding, deploying, training and enabling talent through talent identification and enhancing employee skills and knowledge, fostering a culture of continuous learning and professional growth. These individuals collaborate with subject matter specialists and project teams to strategize effective ways to locate, assess, educate and train employees, in line with market developments and firm strategy. As a talent generalist at PwC, you will focus on providing comprehensive talent support for leaders and guidance for employees, aligning talent strategies with business objectives. Your work will play a crucial role in improving employee retention, development and performance.

Enhancing your leadership style, you motivate, develop and inspire others to deliver quality. You are responsible for coaching, leveraging team member’s unique strengths, and managing performance to deliver on client expectations. With your growing knowledge of how business works, you play an important role in identifying opportunities that contribute to the success of our Firm. You are expected to lead with integrity and authenticity, articulating our purpose and values in a meaningful way. You embrace technology and innovation to enhance your delivery and encourage others to do the same.

Skills

Examples of the skills, knowledge, and experiences you need to lead and deliver value at this level include but are not limited to:

• Analyse and identify the linkages and interactions between the component parts of an entire system.
• Take ownership of projects, ensuring their successful planning, budgeting, execution, and completion.
• Partner with team leadership to ensure collective ownership of quality, timelines, and deliverables.
• Develop skills outside your comfort zone, and encourage others to do the same.
• Effectively mentor others.
• Use the review of work as an opportunity to deepen the expertise of team members.
• Address conflicts or issues, engaging in difficult conversations with clients, team members and other stakeholders, escalating where appropriate.
• Uphold and reinforce professional and technical standards (e.g. refer to specific PwC tax and audit guidance), the Firm's code of conduct, and independence requirements.
  
  

Job Description (Talent Consultant)

Informal Job Title: Talent Consultant

Work Level (Job Profile): Manager

Scope Of Responsibility

Coaching & Talent Development

• Serves as a trusted advisor to BU and LoS leaders focused on accelerating the development of our people
• Collaborates with BU and LoS leaders to identify issues and to develop and execute action plans across all areas of our people strategy including diversity, development, performance management, rewards and recognition
• In collaboration with business and project team, ensures a clearly defined career path is available across job levels in the business
• Designs and implements interventions across LDE life cycle to elevate people manager effectiveness as against last year and ensure LDE processes (Snapshot, CRT, Talent Review etc.) are run with 100% compliance
• Ensures 100% adoption of capability building framework in the business you support and devise mechanism for periodic governance
• Proactively leads BU and LoS leaders in identification and management of high-potential talent and succession planning, retention efforts, connectivity and diversity initiatives
• Uses coaching skills to increase effectiveness of partners/managers/coaches in leading their teams (e.g., advancing Real Time Development through education/training, consulting on performance or other employee relations issues, building familiarity/comfort/trust to enhance our inclusive culture)
• Develops and maintains effective relationships with identified staff with goal of understanding and facilitating career objectives and employee engagement/satisfaction (e.g., career interests, mobility, distinctive experiences and diversity initiatives)
• Drives overall retention strategy in your business ; focused approach on 100% adoption of predictive model
• Ensure Early attrition is less than last year and drive new employee/promote engagement agenda
• Coaches & develops other TC Team members
• Drives Tax People's Committee Actions. Devise people interventions based on floor pulse and GPS actions to drive exceptional people experience / manage engagement and well being agenda for the businesses your support
• Proactively involved with diversity initiatives; collaborates with BU and LoS leaders as needed
• Facilitates mid-year check-in to identify performance trends, promotion candidates, high-potentials and diversity initiatives
• Serves as a resource to support BU and LoS leaders as they prepare for annual Career Roundtable meetings (e.g., identifying performance concerns, finalizing compensation, diversity initiatives and Career Outlook preparation)
• Drive process excellence/ innovation and ensure 100% compliance on all TC processes ; help the leaders with data and analytics for data driven people decisions
  
  

People Operations (in collaboration with business)

• Ensures Organization structure management and monthly workday reconciliation
• Supports analysis of skills needed on the team and plan to acquire those skills/manage capacity, including opportunities to leverage alternative talent pools such as third-party labor
• Ensures Headcount and Attrition analysis/ reporting
• Advises BU and LoS leaders in developing and executing proactive retention plans
• Supports Tax People's Committee in execution of People strategy and initiatives
• Leverages understanding of the practice to positively influence deployment decisions with goal of balancing workload, optimizing utilization, promoting flexibility, diversity initiatives, and providing broad-based experiences and developmental opportunities while balancing firm and client needs
  
  

Requirements

Demonstrated knowledge of coaching & development, problem solving approach, effective change management, talent & performance management, employee relations, diversity initiatives and HR policy interpretation.