Instructional Designer – Senior Associate

At PwC, our people in talent and development focus on finding, deploying, training and enabling talent through talent identification and enhancing employee skills and knowledge, fostering a culture of continuous learning and professional growth. These individuals collaborate with subject matter specialists and project teams to strategize effective ways to locate, assess, educate and train employees, in line with market developments and firm strategy. As a learning and development generalist at PwC, you will focus on designing and delivering innovative training programmes to enhance employee skills and knowledge. You will play a crucial role in fostering a culture of continuous learning and professional growth within the organisation.

Focused on relationships, you are building meaningful client connections, and learning how to manage and inspire others. Navigating increasingly complex situations, you are growing your personal brand, deepening technical expertise and awareness of your strengths. You are expected to anticipate the needs of your teams and clients, and to deliver quality. Embracing increased ambiguity, you are comfortable when the path forward isn’t clear, you ask questions, and you use these moments as opportunities to grow.

Skills

Examples of the skills, knowledge, and experiences you need to lead and deliver value at this level include but are not limited to:

• Respond effectively to the diverse perspectives, needs, and feelings of others.
• Use a broad range of tools, methodologies and techniques to generate new ideas and solve problems.
• Use critical thinking to break down complex concepts.
• Understand the broader objectives of your project or role and how your work fits into the overall strategy.
• Develop a deeper understanding of the business context and how it is changing.
• Use reflection to develop self awareness, enhance strengths and address development areas.
• Interpret data to inform insights and recommendations.
• Uphold and reinforce professional and technical standards (e.g. refer to specific PwC tax and audit guidance), the Firm's code of conduct, and independence requirements.
  
  

Job Description

Main purpose of the job and

key background information

Activities to be performed :

• Work with Subject Matter Experts (SME) and identify target audience’s training needs
• Gather and review the curated content from the SMEs/client
• Create and review High-level Design Document
• Apply Bloom’s levels of learning when stating course objectives and creating content that matches them
• Create and review storyboard with engaging learning activities and compelling course content that enhances retention and transfer for ILTs, VILTs, WBTs and micro-eLearns
• Visualize instructional graphics, the user interface and the finished product
• Conduct instructional research and analysis on learners and contexts
• Apply tested instructional design theories, practice and methods
• Provide exercises and activities that enhance the learning process
• Create and review supporting material/media (audio transcript, video transcript, simulations, role plays, games, etc.)
• Decide on the criteria used to judge learner’s performance and develop assessment instruments
  
  

Author and review WBTs using authoring tools like Storyline 360, Rise, Captivate, GoMo (optional)

• Apply responsive design knowledge across projects to drive content shaping in case of complex/robust content
• Maintain project documentation and course folders
• Coordinate with project development team
• Apply agile working practices within the team to support efficiencies with real time development (that work with onshore or offshore team members)
  
  

Level of experience: 4-6 years and above Education/qualifications: Graduate and above (Masters in English/Communicative English/Mass Communication or Diploma/Degree in Instructional Design preferred) Knowledge of tools: MS office suite, G Suite, Articulate Storyline 360 and Rise (intermediate to Advanced level), Captivate, GoMo (optional), Vyond Industry experience: 4-6 years in instructional design or instructional technology Technical capability: Should have a basic knowledge of ADDIE, Instructional Design theories, Bloom’s Taxonomy, needs analysis, storyboarding, accessibility compliant content creation, visualization, authoring using development tools, client communication and SME interaction Key personal attribute: Open to learning new skills and tools, awareness of the learning industry latest trends, eye for details, flexibility to adapt to new situations, strong verbal and written communication skills