Inside Sales Intern

About us

Exotel is the leading customer engagement platform and virtual telecom operator in emerging markets. Since 2011, Exotel has enabled over 50 million daily interactions through its cloud-based suite of communication tools spanning voice, video, and messaging channels. Trusted by 6,000+ companies across 60+ countries, Exotel empowers unified customer engagement in markets such as India, Southeast Asia, the Middle East, and Africa.

Some of the fastest-growing companies, including Ola, Swiggy, Flipkart, Byju’s, Urban Company, HDFC Bank, and Zomato, rely on Exotel for their customer communication needs. With a robust ecosystem combining Exotel’s communication APIs, Ameyo’s omnichannel contact center, and Cogno AI’s conversational platform, Exotel is now a $100 million Series D-funded company with an ARR of $60 million.

What will you do?

• Call on leads to identify prospects and navigate them with the qualification process to identify decision-makers.
• Make outbound customer calls to promote and sell a product or service (75-80 outbound calls a day).
• Create, maintain, and update a database of customers with complete information and emails.
• Record outbound call history and customer response in detail.
• Ensure customer follow-up all the time.
• Send or email product literature, brochures, catalogues, and other material.
• Understand customer business requirements and respond to customer inquiries to resolve it.

What we look for?

• Candidate must have good communication skills
• Candidate must be a Graduate UG can also apply
• Candidate must be comfortable to make outbound calls

Why should you join us?

• A driven, fun and diverse team to work with and learn from
• Flexible working style
• Freedom to experiment
• Ability to grow with a very fast-growing company
• A supportive and inclusive atmosphere