IAM Administrator

Black Box


Date: 3 weeks ago
City: Bengaluru, Karnataka
Contract type: Full time
Job Description

Experience - Minimum 4+ years min in IAM only. Total IT Experience will be min 5+ Years.

Main Responsibilities

  • Provision access for New Hires by creating AD accounts, application accounts, and Network Access.
  • Process all off-boarding activities to ensure all accounts and Network access are disabled.
  • Provide Network shared drive and folder access, ensuring the practice of least privilege.
  • Create Mailboxes, Distribution Groups, Shared Mailboxes, and Resources in the Exchange Admin Console.
  • Process access requests via the Service Now Access Management queue
  • Troubleshoot and resolve any incidents pertaining to access requests / IAM tickets promptly
  • Consultant/Contractor/Temp AD account extensions
  • Ensure the confidentiality of sensitive information.
  • Document and follow established IAM processes
  • Educate Users on IAM processes.
  • Assist with audit-related requests.
  • Review, document, and adapt the IAM policies, procedures, standards, and guidelines as and when needed.
  • Continuously find means and ways to improve operations, streamline work processes, and work cooperatively and jointly with various teams to provide quality service.

Knowledge & Skills

  • Mandatory Experience with Active Directory required
  • Experience with Exchange 2013 Administration Console preferred
  • Experience with Azure Active Directory and O365 consoles
  • Experience and strong understanding of Identity and Access controls principals
  • Hands on Experience with Ticketing systems – Service Now experience a plus
  • Strong attention to detail required, identifying gaps to established processes and follow ups
  • Ability to use critical thinking skills to resolve processing issues
  • Excellent written and verbal communication.
  • Ability to organize and prioritize in a fast-paced environment and take decisions on behalf of team
  • Strong cognitive, problem solving and customer service skills
  • Experience with troubleshooting VPN access issues
  • Experience with basic SIEM technology to identify basic level issues like account lock out, password resets etc.
  • Administration of Trimble Accubid, SAP systems for User access.
  • Experience with DUO 2-factor authentication or other application a plus
  • Experience with basic Security & Compliance concepts, with an understanding of Best Practice, Least Privilege, and adherence to IT Policies.
  • A Self-starter, Ability to be self-driven and be motivated to complete tasks
  • Ability to work well both with a Team, and individually, good written and oral communication.
  • Self-starter and self – driven attributes.

Education/Experience Requirements

  • BE (Bachelor of Engineering) / B Tech (Bachelor of Technology) or Graduation in Computer Science or related field.
  • At least 4 years of prior experience in administering systems Identity access strongly preferred.

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