Human Resources

Job Title: Human Resources Executive – Darkstore & Quick Commerce

Location: Bangalore

Employment Type: Full-Time

Department: Human Resources

Role Overview

We’re looking for a dynamic and hands-on Human Resources Business Partner (HRBP) to oversee and support the end-to-end HR lifecycle across our darkstore operations, delivery fleet, and HQ support functions. This role is critical in driving performance, culture, compliance, and retention in a high-pressure, fast-paced environment.

Key Responsibilities

• Talent Acquisition & Onboarding
  
  

Drive high-volume recruitment for darkstore staff, riders, warehouse personnel, and shift managers.

Partner with Ops leads to ensure staffing levels meet real-time business demand.

Design and implement scalable onboarding processes and orientation programs.

• Workforce Planning & Deployment
  
  

Work closely with Operations & Logistics teams to forecast workforce needs based on delivery SLAs, peak hours, and business expansion.

Coordinate shift scheduling and optimize workforce utilization at darkstores.

• Employee Relations & Engagement
  
  

Build a positive work culture across darkstores and field teams.

Serve as the first point of contact for HR issues: grievances, conflict resolution, attendance issues, etc.

Launch engagement initiatives for blue-collar and field staff (e.g., rewards, performance incentives, safety programs).

• HR Compliance & Policy Implementation
  
  

Ensure all labor laws, EHS regulations, and company policies are followed across all operational units.

Maintain employee records, contracts, and compliance documentation.

Lead investigations and manage disciplinary actions when required.

• Performance & Training
  
  

Work with team leads to define KPIs for field and warehouse staff.

Coordinate on-the-job training, safety drills, and SOP refreshers.

Develop succession planning strategies for shift leads and store managers.

• HR Analytics & Reporting
  
  

Generate HR dashboards and reports (headcount, attrition, cost per hire, absenteeism, etc.).

Use data to inform decisions, improve workforce planning, and reduce attrition.

Key Requirements

2-4 years of HR experience, preferably in e-commerce, logistics, warehouse operations, or FMCG.

Hands-on experience managing blue-collar and frontline workforces.

Strong understanding of Indian labor laws and compliance requirements.

Ability to thrive in a 24/7 operational environment with rotating shifts.

Excellent communication, stakeholder management, and problem-solving skills.

Comfortable using HRIS, ATS tools, and Google Workspace/Microsoft Office.

Bachelor's or Master’s degree in HR, Business, or related field.

Nice To Have

Experience in startups or high-growth environments.

Multilingual proficiency (regional languages) is a plus.

Exposure to workforce automation tools or scheduling platforms.

What We Offer

Competitive compensation and performance-based incentives.

Fast-paced learning environment with exponential career growth.

Opportunity to shape HR practices in a next-gen commerce company.

Health insurance and employee discounts on Q-commerce products.

About Company

Founded in 2011, Purplle has emerged as one of India’s premier omnichannel beauty destinations, redefining the way millions shop for beauty. With 1,000+ brands, 60,000+ products, and over 7 million monthly active users, Purplle has built a powerhouse platform that seamlessly blends online and offline experiences.

Expanding its footprint in 2022, Purplle introduced 6,000+ offline touchpoints and launched 8 exclusive stores, strengthening its presence beyond digital. Beyond hosting third-party brands, Purplle has successfully scaled its own D2C powerhouses—FACES CANADA, Good Vibes, Carmesi, Purplle, and NY Bae—offering trend-driven, high-quality beauty essentials.

What sets Purplle apart is its technology driven hyper-personalized shopping experience. By curating detailed user personas, enabling virtual makeup trials, and delivering tailored product recommendations based on personality, search intent, and purchase behavior, Purplle ensures a unique, customer-first approach.

In 2022, Purplle achieved unicorn status, becoming India’s 102nd unicorn, backed by an esteemed group of investors including ADIA, Kedaara, Premji Invest, Sequoia Capital India, JSW Ventures, Goldman Sachs, Verlinvest, Blume Ventures, and Paramark Ventures.

With a 3,000+ strong team and an unstoppable vision, Purplle is set to lead the charge in India’s booming beauty landscape, revolutionizing the way the nation experiences beauty.