Housekeeping Supervisor
Royal Kingdom Resort
Date: 2 weeks ago
City: Bareilly, Uttar Pradesh
Salary:
₹22,000
-
₹24,000
per month
Contract type: Full time
Skills:
Leadership, Time Management, Attention to Detail, Communication, Problem Solving, Organization, Teamwork, Cleaning Techniques,
Team Supervision and Management
Leadership, Time Management, Attention to Detail, Communication, Problem Solving, Organization, Teamwork, Cleaning Techniques,
Team Supervision and Management
- Assign daily tasks and responsibilities to housekeeping staff, ensuring efficient workflow.
- Monitor staff performance, provide feedback, and address any performance issues.
- Train new employees on housekeeping standards, procedures, and safety protocols.
- Conduct regular briefings and communication meetings to update staff on operational changes.
- Quality Assurance
- Perform daily inspections of guest rooms, public spaces, and back-of-house areas to ensure cleanliness and adherence to hotel standards.
- Address guest complaints and requests related to housekeeping promptly and professionally.
- Monitor stock levels of cleaning supplies, linens, and amenities, and coordinate with procurement for timely replenishment.
- Administrative Duties
- Maintain accurate records of room status, inventory, and maintenance requests.
- Prepare daily and weekly reports on housekeeping activities and team performance.
- Collaborate with other departments, such as Front Office and Engineering, to ensure smooth operations.
- Health and Safety
- Ensure adherence to health, safety, and sanitation regulations.
- Provide ongoing training to staff on safe handling of cleaning chemicals and equipment.
- Report and follow up on maintenance issues or safety hazards promptly.
- High school diploma or equivalent; a degree in hospitality management is a plus.
- Previous experience in housekeeping or hospitality, with at least 1-2 years in a supervisory role.
- Strong leadership and team management skills.
- Excellent organizational and time management abilities.
- Proficiency in computer systems and housekeeping management software.
- Attention to detail and a commitment to delivering high-quality service.
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