Head - Neighboring Markets
PerkinElmer
Date: 3 weeks ago
City: Thāne, Maharashtra
Contract type: Full time
Key Account Management (India – 2-3 Strategic Accounts)
- Develop and maintain strong, long-term relationships with CXO and senior stakeholders within assigned accounts.
- Ensure customer satisfaction, retention, and incremental revenue through tailored account strategies.
- Drive cross-selling and upselling opportunities across product and service portfolios.
- Prepare and execute detailed account plans, forecasting, and sales reviews.
- Collaborate with internal teams (service, marketing, product, and logistics) to ensure seamless delivery to clients.
- Build and expand company presence in emerging South Asian markets.
- Identify, evaluate, and onboard new channel partners/distributors where relevant.
- Conduct in-depth market analysis to understand customer needs, competitor activity, and growth opportunities.
- Develop tailored go-to-market strategies for each country, aligned with regional business priorities.
- Partner with local stakeholders to ensure regulatory compliance and smooth market entry.
- Drive incremental revenue by converting new opportunities into sustainable business.
- Support in setting up customer success processes and after-sales service excellence in new markets.
- Achieve/exceed annual sales and revenue targets across assigned accounts and international markets.
- Provide accurate forecasts and pipelines for both domestic and international business.
- Lead executive business reviews (EBRs) with CXOs and decision-makers.
- Track competitor landscape and industry trends across India and neighbouring countries.
- Provide market insights to product and marketing teams to shape future offerings.
- Recommend pricing strategies tailored to local markets while maintaining profitability.
- Deliver customer presentations, proposals, and solutions aligned to client requirements.
- Ensure a high standard of after-sales service, building customer trust and long-term partnerships.
- Address and resolve client concerns promptly and effectively.
- Frequent travel across India and international markets for client meetings, distributor engagement, and market development.
- Represent the organization in regional trade shows, exhibitions, and customer events.
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