Head - Cyber Security & Managed IT Services

The Director / Head of Cybersecurity & Managed IT Services

The Director / Head of Cybersecurity & Managed IT Services will be responsible for building and leading the new division from the ground up. This role includes strategic planning, operational execution, team building, and end-to-end service delivery. The ideal candidate will have a strong background in IT leadership, cybersecurity, cloud services, and client management particularly with CPA or financial services firms.

Key Leadership

• Develop and execute the vision, strategy, and roadmap for the division.
• Define and manage service offerings tailored specifically for CPA and accounting firms.
• Set and manage budgets, forecasts, and key performance Oversight :
• Establish operational workflows, technical infrastructure, and client onboarding procedures.
• Oversee daily operations including cybersecurity monitoring, helpdesk support, cloud hosting, and IT service delivery.
• Ensure high availability, uptime, and responsiveness across all Building & Management :
• Recruit, build, and lead a high-performing technical and support team.
• Define roles and responsibilities, set clear goals, and drive a culture of accountability and excellence.
• Mentor and support professional development of team & Compliance :
• Design and implement cybersecurity frameworks that meet industry best practices and regulatory requirements (e.g., SOC 2, HIPAA, IRS Pub 4557).
• Establish and maintain incident response protocols and data protection policies.
• Stay current with evolving threats and ensure proactive Focus :
• Develop deep relationships with CPA firms to understand their unique IT and compliance needs.
• Ensure exceptional client satisfaction and long-term partnerships.
• Oversee client onboarding, project implementations, and ongoing managed services.
  
  

(ref:hirist.tech)