Field Service Engineer

Skills:
Technical troubleshooting, Customer service, Equipment maintenance, Problem-solving, Attention to detail, Communication skills, Time management, Teamwork,

Job Title: Field Sales Engineer Genset Division

Location: Gurgaon & Faridabad

Job Type: Full-time

Experience: 3-4 Years

Qualification: B.Tech in Mechanical Engineering

Company Overview: [Your Company Name] is a leading provider of power generation solutions, specializing in high-performance gensets and related services. We are committed to delivering reliable, efficient, and customized solutions to meet the energy needs of our diverse clientele.

Job Summary: We are seeking a dynamic and results-oriented Field Sales Engineer to join our Genset division. The ideal candidate will have 3-4 years of experience in the genset industry, specializing in field sales and technical solutions. The role requires expertise in handling client queries and providing tailored power generation solutions in the Gurgaon and Faridabad regions.

Key Responsibilities

• Field Sales & Business Development:
• Identify and generate new business opportunities within the assigned regions (Gurgaon and Faridabad).
• Develop and maintain relationships with new and existing clients to ensure repeat business.
• Provide technical consultations to clients and recommend appropriate genset solutions based on their requirements.
• Conduct site surveys to assess customer needs and offer on-site support.
• Prepare and deliver sales presentations, proposals, and quotations to clients.
• Technical Support & Solutions:
• Resolve customer queries regarding genset products, specifications, and applications.
• Offer post-sales technical assistance to ensure seamless installation and operation of gensets.
• Work closely with the engineering and service teams to provide customized solutions for clients.
• Ensure timely and effective follow-up with clients to resolve issues and ensure satisfaction.
• Market Research & Reporting:
• Monitor and analyze market trends, competitor products, and customer preferences to stay competitive in the industry.
• Prepare sales reports, forecasts, and updates for management.
• Collaborate with the marketing team to develop strategies for business growth.
  
  

Required Skills And Qualifications

• Education: B.Tech in Mechanical Engineering (must be from a recognized university).
• Experience: 3-4 years of experience in field sales, specifically within the genset/power generation industry.
• Proven track record in handling client queries and providing technical support.
• Strong understanding of genset products, technical specifications, and applications.
• Excellent communication, negotiation, and interpersonal skills.
• Ability to work independently and as part of a team.
• Strong problem-solving abilities and technical aptitude.
• Willingness to travel within the assigned regions (Gurgaon and Faridabad).
  
  

Preferred Qualifications

• Experience with genset installations, maintenance, and troubleshooting.
• Prior experience in a customer-facing role with a focus on B2B sales.
• Familiarity with CRM tools and sales tracking software.
  
  

Why Join Us

• Competitive salary with performance-based incentives.
• Opportunities for career growth and professional development.
• Be part of a growing and dynamic company in the power generation industry.
• Work in a collaborative, innovative, and supportive work environment.