Field Service Eng II
Bio-Rad Laboratories
Date: 3 weeks ago
City: Chennai, Tamil Nadu
Contract type: Full time
Remote

The principal job function of the Technical Service Staff (Field Service Engineer) is to provide after-sales field technical service support for Bio-Rad’s Laboratory Systems/Equipment. He/She will be the first line technical service support to our customers. The responsibilities include, but not exclusive and effectively the area of responsibilities will be set by the market needs and focus, manage service helpline, provide tele-problem troubleshooting, coordinate in-house technical service, render technical assistance in repair and QC, maintain good service workflow, organize service inventory, ensure traceable service documentation.
How You’ll Make An Impact
Benefits: Bio-Rad's biggest asset is its people, and the reason why our Total Rewards deliver programs that provide value, quality, and inclusivity while satisfying the diverse needs of our evolving workforce. Our robust offerings serve to enrich the overall health, wealth, and wellbeing of our employees through the various stages of an employee’s work and life cycle. We’re proud to offer a variety of options, including competitive insurance plans for you and your immediate family, Annual Health checkup , Marriage Leave, Paternity Leave ,Employee Assistance Programme , extensive learning and development opportunities, and more.
EEO Statement: Bio-Rad is an Equal Employment Opportunity/Affirmative Action employer, and we welcome candidates of all backgrounds. Veterans, people with disabilities, and people of all races, ethnicities, genders, ages, and orientations are encouraged to apply.
Agency Non-Solicitation: Bio-Rad does not accept agency resumes, unless the agency has been authorized by a Bio-Rad Recruiting Representative. Please do not submit resumes unless authorized to do so. Bio-Rad will not pay for any fees related to unsolicited resumes.
Legal Entity: (IND_3006)Bio-Rad Laboratories (India) Pvt Ltd
How You’ll Make An Impact
- Provide service support by responding to service calls, diagnose and troubleshoot for technical problems.
- Work closely with other teams from Customer Technical Support and Field Application Specialist to address, track, execute and proper closure of service requests.
- Support In-house Technical Support and perform instrument QC, validation, calibration.
- Manage spare parts, maintain the reorder point of frequent used parts and perform regular stock takes.
- Manage relationships with key customers to ensure that the company's commitment to customer satisfaction is achieved and constantly improved.
- Ensure reliability and completeness of Field Service Reports documentation compliance and submission.
- Bachelor degree in Electronics / Mechanical / Biomedical Engineering (Laboratory Instrumentation and/or Diagnostics Instrumentation).
- At least 8-9 years experience in a relevant position, preferably handling diagnostics, medical and life science research devices.
- Sound technical knowledge in electronics troubleshooting.
- Excellent customer handling skills, technical analysis and problem solving skills.
Benefits: Bio-Rad's biggest asset is its people, and the reason why our Total Rewards deliver programs that provide value, quality, and inclusivity while satisfying the diverse needs of our evolving workforce. Our robust offerings serve to enrich the overall health, wealth, and wellbeing of our employees through the various stages of an employee’s work and life cycle. We’re proud to offer a variety of options, including competitive insurance plans for you and your immediate family, Annual Health checkup , Marriage Leave, Paternity Leave ,Employee Assistance Programme , extensive learning and development opportunities, and more.
EEO Statement: Bio-Rad is an Equal Employment Opportunity/Affirmative Action employer, and we welcome candidates of all backgrounds. Veterans, people with disabilities, and people of all races, ethnicities, genders, ages, and orientations are encouraged to apply.
Agency Non-Solicitation: Bio-Rad does not accept agency resumes, unless the agency has been authorized by a Bio-Rad Recruiting Representative. Please do not submit resumes unless authorized to do so. Bio-Rad will not pay for any fees related to unsolicited resumes.
Legal Entity: (IND_3006)Bio-Rad Laboratories (India) Pvt Ltd
How to apply
To apply for this job you need to authorize on our website. If you don't have an account yet, please register.
Post a resumeSimilar jobs
Engineer-Production
Emerson,
Chennai, Tamil Nadu
1 day ago
Job DescriptionIn this Role, Your Responsibilities Will Be:Ability to handle diverse workpeople.Create and maintain a safe work environment. Be responsible for the maintenance and protection of company property in the assigned work area.Plan daily work assignments and periodic rotations for assigned employees to meet objectives. Delegate routine and wide variety of tasks at the solenoid valve & cylinder station, such...

Business Analysis Senior Manager
NTT DATA North America,
Chennai, Tamil Nadu
1 day ago
Responsibilities Duties and Responsibilities Predictive Modelling: Strategically develop and implement advanced predictive models to forecast key metrics such as sales performance, customer behavior, and operational efficiency. Data Analysis & Insight Generation: Expertly analyse complex datasets to uncover valuable patterns, trends, and correlations that inform and shape business strategies. Operational Optimisation: Utilize cutting-edge analytics to identify and capitalize on opportunities for...

JUNIOR TRAFFIC MANAGER
Larsen & Toubro,
Chennai, Tamil Nadu
2 days ago
Traffic Manager supervise the activities of assigned engineering and administrative staff and oversee the design of signing and striping, traffic control, traffic signal timing, traffic signal and intelligent transportation systems (ITS), and the preparation of project reports, plans, specifications, estimates, grant applications, progress reports, and other technical documents. Senior Engineers also perform traffic and transportation research, analysis, planning, and design....
