Executive Operations - Panchkula
Blue Dart
Date: 1 day ago
City: Panchkula, Haryana
Contract type: Full time
Operational
Provide direction, guidance and support to employees to help them discharge their duties effectively
- Ensure adherence to the operational workflows and standard operating procedures (SOPs) defined for service centre outbound operations
- Monitor the daily in scan and out scan of shipments and related paperwork
- Conduct daily staff briefings, including communication regarding any operational changes, route changes etc
- Distribute pickups among the team and ensure timely pickups from regular customers as per the agreed cut-off times
- Reduce nil pickup wastages among regular pickup clients through feedbacks, visits to clients, teleinteraction & overall monitoring of staff wise productivity
- Ensure correctness of cash sale bookings in terms of pick up address, pickup times etc; Report pickup exceptions to Customer Service /Sales as feedback
- Ensure timely and correct data capture for all pickups
- Ensure timely deposit of the cash sales amount collected to accounts
- Ensure timely connection of outbound loads onto hubs /warehouse to enable delivery commitments
- Monitor and review operations processes on sorting and bagging of shipments
- Monitor expenses by way of adherence to vehicle log checks daily and ensure timely reimbursement of fuel conveyance expenses to staff
- Audit of AWBs (Air Way Bills) to detect AWB filling errors and data entry errors for improvement
- Monitor Net Service Levels and take corrective actions, if any
- Support sales in bills distribution & collections
- Ensure safe handling of all shipments at the service center; Handle security exceptions in the service center along with the security team
- Monitor performance of staff in the Service Centre and ensure conduct of trainings for regular staff, PDAs, etc. in line with the training programs designed centrally
- Ensure adequate manning in terms for full-time employees, PDAs etc
- Generate and maintain MIS related to the service center
Provide direction, guidance and support to employees to help them discharge their duties effectively
How to apply
To apply for this job you need to authorize on our website. If you don't have an account yet, please register.
Post a resumeSimilar jobs
Grazitti Interactive - IT Head
Grazitti Interactive,
Panchkula, Haryana
1 day ago
Job DescriptionWe are seeking a dynamic and strategic Head of IT to lead our end-to-end technology function, ensuring robust IT infrastructure, seamless DevOps practices, and strong IT governance across the organization. The ideal candidate will bring deep expertise in IT operations, audits, cybersecurity, infrastructure management, and modern software delivery practices. This is a leadership role requiring technical acumen, team management...
Junior Search Engine Optimization (SEO) Executive in Mohali, Panchkula, Chandigarh
Roots Analysis,
Panchkula, Haryana
6 days ago
This role is ideal for fresh graduates who want a desk-based job in Mohali to develop a career in the corporate sector.Key Responsibilities Optimize website content, including title tags, meta descriptions, and header tags Improve website structure and navigation for better search engine crawling Ensure content is relevant, engaging, and optimized for the target keyword Assist in identifying and resolving...
Lead/Sr. ETL Engineer
Grazitti Interactive,
Panchkula, Haryana
1 week ago
Job DescriptionWe are looking for a skilled and experienced Lead/Senior ETL Engineer with 4–8 years of experience to join our data engineering team. In this role, you will be responsible for designing and developing high-performing ETL solutions, managing data pipelines, and ensuring seamless integration across systems. You’ll also contribute to architectural decisions, lead delivery planning, and provide mentorship to team...