Executive Dispatch

Company Overview

Sri Sai Overseas Recruitment is a leading manpower recruitment and consultancy service provider, established in 2019. With a strong team of professionals experienced in the Gulf Countries' oil and gas sector, the company is adept at understanding client expectations across India, the Middle East, Europe, and other global regions. Headquartered in Varodara, Sri Sai Overseas Recruitment focuses on bridging manpower needs with expertise tailored to dynamic working environments.

Job Overview

We are seeking a dedicated Executive Dispatch professional to join our team at a junior level position in Sri Sai Overseas Recruitment. This full-time role requires a minimum of 1 to 3 years of relevant work experience in dispatch coordination. The ideal candidate will be responsible for managing dispatch operations efficiently while ensuring a high level of customer service and logistics management.

Qualifications and Skills

• Proven expertise in dispatch coordination, ensuring timely and accurate delivery processes. (Mandatory skill)
• Strong customer service skills with the ability to handle inquiries and resolve issues effectively and promptly.
• Experience in logistics management, including oversight of fleet operations and shipment tracking.
• Excellent problem-solving skills to identify issues quickly and implement effective solutions in real time.
• Proficiency in route optimization to enhance efficiency and reduce operational costs.
• Outstanding communication skills, both written and verbal, for clear interaction with team members and clients.
• Ability to multitask and handle multiple dispatch operations concurrently without compromising on quality.
• Knowledge of relevant software and databases to manage dispatch and logistics operations efficiently.

Roles and Responsibilities

• Coordinate and monitor dispatch schedules to ensure timely delivery of goods and services.
• Communicate with clients to address any service issues and improve customer satisfaction.
• Evaluate and optimize delivery routes to enhance operational efficiency and cost-effectiveness.
• Collaborate with logistics teams to ensure seamless transportation processes and resolve any logistical hurdles.
• Maintain accurate records of dispatch operations, including timing, route taken, and any incidents.
• Assist in training and supervising dispatch staff, ensuring adherence to company protocols and performance standards.
• Utilize dispatch software to track progress and manage workflow effectively.
• Report any discrepancies in operations and work towards continual improvement of dispatch procedures.