Director - Salesforce

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What We'll Bring

We are looking for an experienced and highly motivate senior leader to lead our B2B Salesforce Delivery in the Global Operations portfolio. The ideal candidate will have a strong background in Salesforce design, delivery and experience in managing a global Salesforce platform. As a Director of Salesforce B2B Delivery services, you should have Salesforce project implementation experience with different engagement models, and expertise in building strong competency with large teams. This role will be responsible for overseeing the successful implementation and optimization of Salesforce solutions across different regions to drive business growth and ensure compliance with regulatory requirements.

What You'll Bring

Lead the design, development, and delivery of Salesforce solutions for B2B clients.

• Manage stakeholder expectations and communications, ensuring alignment and satisfaction throughout the project lifecycle
• Oversee the end-to-end Salesforce implementation process, ensuring projects are completed on time, within scope, and within budget.
• Collaborate with cross-functional teams to manage the large projects, design solutions, and implement Salesforce best practices.
• Provide leadership, technical direction, and mentor to maintain a high-performing, highly engaged team with maximum utilization
• Ensure compliance with SOX (requirements, including managing audits and implementing necessary controls.
• Develop and maintain strong relationships with key stakeholders, including clients, vendors, and internal teams.
• Stay up to date with the latest Salesforce features, functionalities, and industry trends to drive continuous improvement.
• Monitor and report on project progress, risks, and issues, and implement corrective actions as needed.
  
  

Impact You'll Make

Bachelor’s degree in computer science, Information Technology,

• Should have more than 16 years of experience in IT.
• Minimum of 12 years of experience in Salesforce design, development, and delivery.
• Proven experience managing SOX audits and ensuring compliance with regulatory requirements.
• Strong leadership and team management skills, with the ability to inspire and motivate a team.
• Excellent communication and interpersonal skills, with the ability to effectively collaborate with stakeholders at all levels.
• In-depth knowledge of Salesforce platform, including Sales Cloud, Service Cloud, Marketing Cloud, and specific tools such as Salesforce CPQ, Salesforce Einstein Analytics, and Salesforce Shield.
• Salesforce certifications (e.g., Salesforce Certified Administrator, Salesforce Certified Advanced Administrator, Salesforce Certified Platform App Builder) are highly desirable.
• Strong analytical and problem-solving skills, with a focus on delivering high-quality solutions.
  
  

TransUnion Job Title

Director, Applications Development