Director of Quality

Company Description

Khandelwal Industrial Enterprises (KIE) is a dynamic and vision-driven brand specializing in superior quality architectural hardware for doors, windows, cabinets, kitchen, and bathroom accessories. We offer a wide range of interestingly designed products made from brass, aluminum, mild steel, stainless steel, zinc, and plastic. Our designs have an international blend, focusing on functionality and durability, supported by a manufacturing infrastructure of ever-ascending quality utilizing modern processes and techniques.

Key Responsibilities

• Lead the Quality Assurance and Quality Control functions for hardware manufacturing.
• Develop and implement quality systems aligned with ISO 9001 / IATF 16949 standards.
• Oversee product validation, testing, and inspection (CASS, adhesion, hardness, functional tests, dimensional checks).
• Manage customer complaints and drive corrective and preventive actions using 8D, 5Why, and other tools.
• Conduct internal and external audits, and support supplier quality management.
• Drive continuous improvement initiatives to reduce scrap, improve finishes, and enhance process capability.
• Provide training to quality inspectors and shop-floor teams on quality standards and best practices.
• Collaborate with NPD for product development quality and validation.
• Report key quality metrics and ensure compliance with customer requirements.

Qualifications

• Bachelor’s degree in Mechanical Engineering, Industrial Engineering, or related field (Master’s degree preferred).
• 12+ years of experience in Quality Management, with at least 5 years in a leadership role.
• Proven experience in hardware or automotive manufacturing industry.
• Strong knowledge of forging, die casting, sheet metal, machining, plating, and finishing processes.
• Hands-on experience with PPAP, APQP, FMEA, MSA, SPC, and control plans.
• Expertise in problem-solving methodologies (8D, 5Why, Fishbone).
• Experience in managing customer and supplier audits.
• Excellent communication and leadership skills.
• Ability to drive continuous improvement and cross-functional collaboration.