Deputy Manager - Operations and Service

Bajaj Finserv


Date: 3 weeks ago
City: Dhanbad, Jharkhand
Contract type: Full time
Location Name: Dhanbad

Job Purpose

“This position is open with Bajaj Finance ltd.”

Duties And Responsibilities

'- In-depth understanding of the financial products and credit policies for Secured and Unsecured business lines

  • Would be responsible for managing credit verification vendors and ensuring TAT as well as Quality standards defined by BFL is adhered too.
  • Responsible for end to end disbursement and payment process for Secured and Unsecured business.
  • Drive adherence to various process and policies defined by central teams at location level.
  • Responsible for managing OTC and PDD process at Combo locations (Secured/ Unsecured) and ensure NIL process gaps.
  • Ensure teams are well updated with latest policy and process circulars sent by risk and HO operation team.
  • Engage with Sales and Underwriting team at a location level on an ongoing basis to address concerns / issues and working on improvising the overall process efficiency.
  • Carry out regular branch visits to address location level issues and verify adherence of various processes at Branch level.


Required Qualifications And Experience

"'- Minimum graduation with 4-6 years of experience in Retail Lending Credit and Operations.

  • Effective verbal and written communication skills.
  • Problem solving skills with strong attention to detail."

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