Deputy Manager _ Manual Testing (Workstream Mobile)

About VOIS

VOIS (Vodafone Intelligent Solutions) is a strategic arm of Vodafone Group Plc, creating value and enhancing quality and efficiency across 28 countries, and operating from 7 locations: Albania, Egypt, Hungary, India, Romania, Spain and the UK.

Over 29,000 highly skilled individuals are dedicated to being Vodafone Group’s partner of choice for talent, technology, and transformation. We deliver the best services across IT, Business Intelligence Services, Customer Operations, Business Operations, HR, Finance, Supply Chain, HR Operations, and many more.

Established in 2006, VOIS has evolved into a global, multi-functional organisation, a Centre of Excellence for Intelligent Solutions focused on adding value and delivering business outcomes for Vodafone.

About VOIS India

In 2009, VOIS started operating in India and now has established global delivery centres in Pune, Bangalore and Ahmedabad. With more than 14,500 employees, VOIS India supports global markets and group functions of Vodafone, and delivers best-in-class customer experience through multi-functional services in the areas of Information Technology, Networks, Business Intelligence and Analytics, Digital Business Solutions (Robotics & AI), Commercial Operations (Consumer & Business), Intelligent Operations, Finance Operations, Supply Chain Operations and HR Operations and more.

Who You Are

Key Accountabilities:

• Responsible for the execution of detailed test plans, test cases and test scripts in the E2E Telecom domain in a Telco environment across Mobile, Fixed Line & BRM
• Execute test scripts and report the progress in specified tools or trackers
• Identify and raise defects using the agreed methodology and tools
• Inform the test lead, test manager and non- functional test lead of any issues that may affect the schedule, budget, or quality of the product or the testing process.
• Record problems and issues in accordance with the project's problem and issue management plans. Uses the agreed Test Tools and Environments to produce all test deliverables, results and defects.
• Work with the application team to resolve any issues that arise out of the testing process.
• Participate in the release control process (when the application is transferred from the build team to the test team) to ensure that solutions meet business requirements.
• Validate product fixes
• Ensures quality and accuracy of the test deliverables execution and results are maintained through to software release.
• Delivers support to the analysis, design and test phase for the new functionalities required
  
  

Essential Skills

• Good Communication skills
• Minimum 3 years in Telco Digital/ Online & Retail Applications (ORPOS, ORCO, ORBO, ORSIM, ORMS) , Oracle Stack Applications (Siebel, OSM, ASAP, FMW, BRM) across the full SDLC in Telco BSS/OSS environments across Mobile, Fixed Line & BRM
• In depth software quality assurance experience including defect management for the Application based on Digital Platforms (Web & App) , Retail Stack (ORPOS, ORCO, ORBO, ORSIM, ORMS) , Oracle Siebel (CRM, BRM, OSM) , Middleware Suite (FMW, TIL
• Understand Telecom architecture and different order types
• Good understanding of Product catalogue
• Ability to analyse Product Catalogue rules and Evaluate test conditions
• Experience with Test Tools (HP-Mercury Quality Centre / JIRA preferably)
• Good hands-on experience in Digital Channels, Retail Channel, Siebel CRM, OSM, FMW & BRM and aware of Telecom Order Provisioning for different order types
• Hands On experience on Unix, SQL
• Basic understanding of network provisioning
• Experience of Functional testing including System, Integration, Regression testing as well as data migration
• Strong QA and Testing industry knowledge
• Experience working with virtual teams situated across multiple geographies
• Excellent defect management & tracking skills, QC
  
  

VOIS Equal Opportunity Employer Commitment India

VOIS is proud to be an Equal Employment Opportunity Employer. We celebrate differences and we welcome and value diverse people and insights. We believe that being authentically human and inclusive powers our employees’ growth and enables them to create a positive impact on themselves and society. We do not discriminate based on age, colour, gender (including pregnancy, childbirth, or related medical conditions), gender identity, gender expression, national origin, race, religion, sexual orientation, status as an individual with a disability, or other applicable legally protected characteristics.

As a result of living and breathing our commitment, our employees have helped us get certified as a Great Place to Work in India for four years running. We have been also highlighted among the Top 5 Best Workplaces for Diversity, Equity, and Inclusion, Top 10 Best Workplaces for Women, Top 25 Best Workplaces in IT & IT-BPM and 14th Overall Best Workplaces in India by the Great Place to Work Institute in 2023. These achievements position us among a select group of trustworthy and high-performing companies which put their employees at the heart of everything they do.

By joining us, you are part of our commitment. We look forward to welcoming you into our family which represents a variety of cultures, backgrounds, perspectives, and skills!

Apply now, and we’ll be in touch!