Customer Success Specialist

Zithara.AI


Date: 3 weeks ago
City: Hyderabad, Telangana
Contract type: Full time
Job Responsibilities

  • Provide support and training to the customer service team.
  • Establish and maintain a good strategic advisor relationship to increase the sales of the organization.
  • Ensure proper implementation of business growth strategies.
  • Develop and implement efficient customer success strategies.
  • Collect data to clearly understand the needs of the customers.
  • Take care of customer satisfaction by coming up with customer support content.
  • Discuss points related to customer satisfaction with the higher officials.

Job Skills

  • Bachelor’s degree in Business administration or other related courses.
  • Proven experience as a Customer Success Specialist or in other relevant roles.
  • Knowledge of customer success strategies and sales growth strategies.
  • Excellent verbal and written communication skills.
  • Inspiring leadership qualities and strategic planning skills.
  • Analytical mind and problem-solving ability.
  • Good team player and multitasker.

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