Customer Service Representative

Shankara Hyundai Raipur


Date: 4 weeks ago
City: Raipur, Chhattisgarh
Salary: ₹120,000 - ₹180,000 per year
Contract type: Full time
Skills:
Customer Service, Customer Satisfaction, critical thinking, personal skills, communication skills, Client Relations,

  • Build sustainable relationships and trust with customer accounts through open and interactive communication
  • Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
  • Take the extra mile to engage customers.
  • customer support experience or experience as a Client Service RepresentativeTrack record of over-achieving quotaStrong phone contact handling skills and active listeningFamiliarity with CRM systems and practicesCustomer orientation and ability to adapt/respond to different types of charactersExcellent communication and presentation skills

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