Customer Operation in Hubli
FiveS Digital
Date: 2 weeks ago
City: Hubli, Karnataka
Contract type: Full time
Key Responsibilities
We aim to provide an enhanced customer experience with omnichannel contact centers, data-driven intelligence, shared services, and digital transformation through process automation. And not just that, but also identify, design, execute, analyze, and improve business processes, ensuring you have stronger & streamlined back-office operations.
- Handle customer inquiries and resolve issues via email and chat support
- Provide product information, resolve order-related issues, and address customer concerns
- Utilize problem-solving skills to resolve complex customer issues
- Collaborate with internal teams to resolve customer complaints
- Achieve productivity and quality targets
We aim to provide an enhanced customer experience with omnichannel contact centers, data-driven intelligence, shared services, and digital transformation through process automation. And not just that, but also identify, design, execute, analyze, and improve business processes, ensuring you have stronger & streamlined back-office operations.
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